Item: ConnectWise ScreenConnect
Rating: 8
Author: Jamier Hunt

Use Cases and Deployment Scope

I was using ScreenConnect to remote access into various workstations I have and also to access client workstations. ScreenConnect allowed me to access client workstations whether they were a MAC or PC easily and at a reasonable price.

Pros and Cons

ScreenConnect is easy to set up on the administrative side.
Easy to access the remote stations via web browsers.
They have a great support team if you have questions.

Connection establishment between the two workstations could be more reliable at the base level pricing option.

Return on Investment

As a small business owner the price is super reasonable compared to similar products on the market.

Alternatives Considered

TeamViewer

ScreenConnect is priced very affordably compared to TeamViewer and as a small business owner with fluctuating costs it's an added plus that ScreenConnect's pricing structure includes monthly payment options whereas TeamViewer does not.

Likelihood to Recommend

ScreenConnect is great if you need access to the remote workstation occasionally (this is a the "one" price level), and better if you manage multiple remote stations ("standard" price level). It may not be the best option if you want a lower price but need a consistently reliable remote connection.

Overall a great team with a good product

Overall Satisfaction with ScreenConnect

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Likelihood to Recommend

ConnectWise ScreenConnect Feature Ratings