Overall Satisfaction with ScreenConnect
We use ScreenConnect to support our clients' computers and networks. It has been fast and reliable.
- Works fast.
- Easy installation or on-demand access.
- Like the ability of using add-ons to the product.
- Needs better user control, by allowing permissions to systems to specific users.
- Increased efficiency of technicians through support for multiple sessions.
- Efficiency gain through fast connection times.
- Allows us to bill for immediate resolutions without travel to the client's site.
ScreenConnect is faster, easier to use, and costs less.