Seismic instrumental as a single source of truth
October 31, 2019

Seismic instrumental as a single source of truth

Lindsey Hiefield | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Seismic

The Inspirage Marketing team implemented Seismic primarily to house our case studies. We were dealing with a large amount of single case study slides that had to be individually updated and maintained. When we stumbled across this platform, we were very excited. Being able to maintain a single data source for all of our case studies that were easy to update was a game-changer. We ended up creating a LiveDoc for our case studies so our sales team could easily pick and choose the customers they wanted to share. Since this LiveDoc went live, we have also created other LiveDocs in a similar format to automate our Pitch Deck and our library of in-house innovations. In addition to LiveDocs, Seismic as a whole has been instrumental in our team having a single source of truth for the most recent versions of all our marketing materials.

Pros

  • LiveDocs - Our team loves how Seismic provides a single source of truth for our marketing content that our sales team can easily manipulate to meet their needs.
  • Homepage - We love how we can "advertise" our latest and greatest content uploads and share industry knowledge by linking RSS feeds.
  • Workspace - Our team enjoys that they can upload decks created outside of Seismic and still enjoy the tracking capabilities of LiveSend.

Cons

  • We're sad that there isn't an Oracle Sales Cloud (our CRM) integration into Seismic although we've heard that it is in the works.
  • We use an SSO and some of the integrations with Microsoft Office don't work smoothly.
  • Get all your content organized before you start your implementation. Tagging, organizing and uploading all our content was the roughest part of our launch. It took forever!
  • We have trouble with user adoption so our ROI from a sales perspective has been slow. Our sales team uses dutifully or extremely sporadically. If we could start over, we would insist usage was mandatory and get by in from our executive team to enforce this mandate.
  • For the marketing team, Seismic has literally saved us hours of work. Maintaining and updating our case studies went from an arduous project to a quick task. We would have never tackled additional LiveDocs if this one hadn't been such an amazing success from our end.
Seismic is our first sales enablement tool and we didn't really research others. They hit the ball out of the park with their initial presentation and we didn't look back.
Seismic support has always been remarkably helpful. I'm unsure if we purchased a support package, but when we have had issues the Seismic, the support team has been completely helpful and has always managed to fix the issue or direct me to self-service information on their user community.

Do you think Seismic delivers good value for the price?

Yes

Are you happy with Seismic's feature set?

Yes

Did Seismic live up to sales and marketing promises?

Yes

Did implementation of Seismic go as expected?

Yes

Would you buy Seismic again?

Yes

Seismic has been a game-changer for us. I'd recommend it to any marketing team who is getting constant requests for the latest and greatest content. We love how easy Seismic is to use and update and how it's customizable for our sales team (LiveDocs). Having a single source of truth for all our marketing materials and being able to easily update our LiveDocs with one single data source is priceless.

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