Seismic
Overview
What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction....
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What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally, the vendor says powerful content intelligence and analytics enable marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted. This according to the vendor, results in global enterprises including IBM, American Express, PayPal, and Quest Diagnostics achieving better win rates, larger deals, and higher customer retention.
Seismic is headquartered in San Diego with additional offices in North America, Europe, and Australia.
Seismic Features
- Supported: LiveDocs Technology
- Supported: Real-time content engagement analytics
- Supported: Predictive content
- Supported: Robust integration capabilities with Salesforce, Outlook, marketing automation platforms, and more
- Supported: WorkSpace: the sales content collaboration forum
Seismic Screenshots
Seismic Video
Seismic Integrations
Seismic Competitors
Seismic Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Seismic Customer Size Distribution
Consumers | 0% |
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Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 20% |
Enterprises (more than 500 employees) | 80% |
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I Know this Can Work for You Too!
- Email collaboration
- Inserting video testimonials
- Product cards and menu's
- Team collaborative tool sharing
- Archive for marketing brochures
- Supplemental tool with Salesforce
- Chat line to get quick assistance
- Add video tutorials
The One Stop Shop For Sales Content
- Extensive and customizable content library for reps and managers alike.
- Access levels for certain trainings and documents.
- Simple to navigate and well organized.
- One-stop shop for everything reps needed in terms of collateral, employer-related items, and sales/product coaching.
- Only one complaint. I wish the tool allowed users to have an Archive type folder that allowed them to get document history as changes are made and new renditions come out.
Seismic - The one stop shop for sales enablement
- Feature-focused demo and/or industry-specific content
- Segmentation of the users and tailoring the platform user interface accordingly
- Tracking and reporting on the content in terms of views, uses, etc.
- Adding more integration points and use cases with Salesforce would be good to have
- Navigating to a specific resource gets cumbersome sometimes especially with lots of content
- Bulk user operations and taking actions on behalf of other users would be good to have as well
Good tool, but really depends on what you put into it.
- Content sorting.
- Allowing me to easily see internal vs external content.
- Centralized repository.
- Handling of google drive data.
- Sharing content - it's nice that they have the option to send from the platform, but I don't always want the prospect to have to put in their info/know that they are being tracked.
- Most recent viewed.
- Favorites
- Search capabilities.
- Newly added.
- More detailed dashboard.
- Customizable home page.
- Help with workspace.
If you don't want to lose your mind
- Organization by department.
- Organization by type.
- Ease of use.
- Very resourceful.
- Search could be more refined.
- A table view of all options would be nice.
- More training.
Aids collaboration and organization
- Consolidates information.
- Analytics on documents.
- Organization of files.
- Had to jump through hoops to allow Seismic to be used externally.
- Very manual to build out a library, would love more automation there.
Seismic for Sellers & Partners
- Curating content.
- Available via cloud and on mobile devices.
- Trackability of customer views of content.
- Search results could be challenging; too many results returned overwhelmed users.
- Walk-Me guides!!! Seriously...
- Can be steep learning curve if not in the tool every day.
- I appreciate how there exists the ability to make documents you are working on visible to only you, select others or the entire company.
- Even very large files can be uploaded quickly to Seismic with ease.
- Seismic has a very user-friendly interface that takes very little time to become accustomed to.
- Seismic provides a safe and secure cloud to store documents in that I want to work on outside of the office.
- The Seismic app could be improved to support varying screen sizes.
- The user interface could be more customizable, but that is a minor con.
- There is a lack of compatibility with Chrome.
Seismic: Shake up the Status Quo!
- Seismic makes finding the documents you need extremely easy: search, files, etc.
- Seismic holds everything in one place. I don't have to go to multiple locations.
- Seismic makes viewing files (and downloading) seamless.
- Seismic has a great UX design.
- Seismic is efficient for every department within our organization.
- Seismic can be difficult to search. I feel like I have to go through so many files/folders.
- Seismic can take a long time to download I've noticed. This could be due to my wi-fi, but I've noticed it takes longer than other locations.
- I would like to see the UI work a little better, it can be hard to understand how to navigate it all.
Seismic for Content Management
- Content Management
- Profile Settings and Security
- Proactive help from Support
- Mobile integrations
Seismic Platform Review
- Customer Support
- Reporting & Analytics
- Challenges with auto provisioning
Great Sales Enablement Software
- Tracking of a documents usability.
- Bookmarks for documents.
- Search engine.
- MeetingSpace adding new documents.
Seismic is a must for large sales teams
- Search for content that is relevant to our different business units.
- Push/blast notifications about our business to our global sales teams.
- Customize content using the live-docs functionality.
- I'd like the search functionality to include a semantic search. This is apparently on the roadmap.
- Setting up the live docs is a little difficult at first. But it's easy once you get the hang of it.
- Maintaining a clean doc center has been a struggle. We have a lot of content and need an easy way to maintain it.
Seismic delivers more than just content.
- Seismic is easy to use for both admins and end-users.
- Seismic has an extremely helpful customer success team and tenure technical specialists.
- Seismic is constantly innovating, and the new feature releases are great!
- Seismic is my favorite tool I use for admin every day.
- Seismic really needs to update the Profile Builder landing page feature. Nobody uses Microsoft Silverlight anymore and the out-of-the-box landing page builder is very hard to use. It does not allow for custom branding.
- I wish Seismic allowed for a color categorization option in the search results page. End-users don't understand the file structure within profiles because they are concerned about the content itself.
- The data and analytics dashboards lack a bit, but I hear that is changing.
- LiveSend analytics, so sales reps can understand when and how doctors engage with our product content to make more informed selling choices.
- LiveDocs which allows custom presentations to tailor content for specific customers.
- Workspace to create a personal share drive for reps to customize their product storage.
- We see bugs and glitches every so often when a software update is needed.
- We'd like to have LiveSend have the ability to email many customers at one time.
- The iPad app [should] have the search toolbar functionality when searching in the Live Send view.
Seismic provides excellent Customer Support
We are able to store and organize sales material in a way that makes sense for each of our sales teams and sales support teams. Sales people are able to send customer facing material to their customers and receive real time insights into what material the customer was most interested in, so they are better prepared for the next conversation with that customer. This solves the problem of bringing too much information to the customer, as well as pulling in Subject Matter experts in too early or late in the sales process.
- Seismic provides quick customer support when there are issues or questions.
- Seismic's tools address common issues faced in the sales enablement space.
- Seismic provides metrics and insights that are extremely valuable.
- There have been a few times where issues with a server leads to a slow user experience or users are unable to use the platform for a small period of time. Bringing these to a minimum would greatly enhance the user experience.
Time saving and fun program to use!
- Automation
- Shared slide model is a time saver
- Customization for end users - specifically content selector (it's my favorite)
- I wish Seismic had spell check on the website (content manager)
- I wish we could push updates on reference slides
- It can be very slow when generating a PDF
Seismic is a game changer for sales enablement
- LiveSend links are the biggest asset.
- Analytics are huge to us being able to track what assets we should spend more time creating and which we should look to remove.
- Dynamic folders help me to filter the content for my sellers.
- Write back functionality for CRM so users can see what has been sent through Seismic tied to an opportunity
- More ways to "favorite" an asset
- More ways to filter or rank assets
Seismic is great!!
- Easy to use
- Variety if use functions
- Aids multiple teams
- Being able to use hyperlinks within announcements
Seismic is great!
- Always coming up with new improvements
- Customer Success Managers to be more responsive to the needs of the Seismic client
- Providing more opportunities for clients of similar industries to network and get to know each other and how they use the platform
Time to serve has decreased by going to Seismic
- Seismic has been a time saver for our department creating client facing documents with a click of a button. What used to take 30 minutes to create takes 5 minutes.
- Seismic has been very flexible and has been able to accommodate our constant changes helping us reduce cost to serve.
- Seismic's team provides suggestions and solutions.
- I can't think of anything as I am not too familiar with all that Seismic is able to offer.
- I depend on our Seismic reps to provide a better solution.
Before Seismic, Our Sales Team Never Knew How Much Content We Have!
- The support team at Seismic is excellent. They are quick to respond and continue to work through any concerns until we are satisfied.
- Seismic is always pushing to do things better and create a better user experience.
- The profiles within Seismic make it easy for users to find content.
- For admins with low tech skills, the backend of Seismic could be more intuitive.
- Friendly, helpful customer service from Seismic staff.
- Rarely, if ever, offline for maintenance. Service is almost always available.
- Our content seems secure. We haven't lost any content.
- It's very difficult to edit/update the content in our LiveDoc because of the way it was coded by Seismic. They are in the process of helping us fix this problem, but it hasn't been ameliorated yet.
- Responses to questions submitted via email are not always responded to in a timely fashion.
- I know this is the same as the first bullet, but it bears repeating that the LiveDoc is laborious to update. The inability to edit content easily is a hindrance to our daily workflow.
Finally a sales tool that sales people are genuinely excited about!
- The search and filtering functions are top of the line.
- The workspace provides a lot of flexibility in how people manage, edit and collaborate with content.
- The live insights from content engagement are probably the biggest plus to this platform.
- The dashboards and reports are extremely detailed and flexible.
- They could work on a more personalized microsite experience.
- The speed of the website could be faster.