Item: Seismic
Rating: 8
Author: Verified User

Overall Satisfaction with Seismic

Use Cases and Deployment Scope

Seismic is mainly used by the Marketing team as mainly a content library and source of truth for marketing materials that our sales team can use. We also use Seismic LiveInsights to help us make decisions on content creation, and to understand how to improve content to help sales teams close deals. We are also looking into automating our fact sheets and decks with Seismic to improve efficiency of the marketing team and help the sales teams with sustaining relationships with clients.

Pros and Cons

Pros

Always coming up with new improvements

Cons

Customer Success Managers to be more responsive to the needs of the Seismic client
Providing more opportunities for clients of similar industries to network and get to know each other and how they use the platform

Return on Investment

Help us better understand the value of our material - and if it doesn't have value we will try other options

Support Rating

We have a Customer Success Manager and they are very helpful but I wish they would be more responsive and be champions for us when we have an idea on the platform and talking to the higher ups to see if they can have that happen instead of us putting it on community and hoping people like it to get more traction and attention from product management.

Key Insights

Do you think Seismic delivers good value for the price?

Yes

Are you happy with Seismic's feature set?

Yes

Did Seismic live up to sales and marketing promises?

Yes

Did implementation of Seismic go as expected?

I wasn't involved with the implementation phase

Would you buy Seismic again?

Yes

Likelihood to Recommend

[It's well suited for] Marketing and Sales Enablement departments of various firms in all kinds of industries. I don't think it would be very helpful for other departments besides Marketing and Sales Enablement, but it's a great tool in general if you are looking to inspire and support sales teams and also have a source of truth for marketing collateral.

Comments

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Seismic is great!