Send in Blue -- hard to get started, but otherwise OK
April 25, 2018
Send in Blue -- hard to get started, but otherwise OK
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with SendinBlue
We're using it to power the email campaigns that we send to professionals and consumers. It allows us to communicate with our users via email, tracks the effectiveness of our campaigns, and runs drip campaigns for a subset of users. The marketing department is using the program and other departments aren't.
- Sends emails
- Designs simplistic emails
- Reports on effectiveness of campaigns
- Support -- no phone support :(
- Automation - good start, but the system is limited and clunky. If & else work, but other common constructs are missing.
- Email support is slow, and not terribly helpful
- It saved us money over other options
- It has an automation system for sending out automated drip campaigns, and has helped increase sales.
- We've spent a lot of time setting it up.
Constant Contact lacked the drip campaign functionality and was far more expensive. MailChimp was also more expensive. We chose SendinBlue based on those two reasons and nothing else.