Sendinblue is a good option for the price!
May 22, 2021

Sendinblue is a good option for the price!

Kristi Brown | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendinblue

Sendinblue is being used by the whole organization for email automation. It allows us to send emails to potential clients to give them some value, education, and ideas about our services. It allows us to continue communications with current and past clients to keep them updated on the company and send them blog posts or special offers.
  • Reporting and analytics
  • Formatting and templates
  • Deliverability rates
  • I would like their customer service to be more helpful and knowledgeable
  • Their pricing is unclear when you need a private server
  • The ability to integrate with other platforms is limited
  • More cost effective than other platforms
  • Well suited for a large list
  • Easy of use and functionality
Sendinblue is less expensive than ActiveCampaign and HubSpot, but also has fewer features and less automation. Sendinblue has some easy-to-use email templates that are easier to design than AWeber or HubSpot, but also difficult to size correctly. Sendinblue's reporting is on point usually, and slightly better than these three companies. But HubSpot and ActiveCampaign have excellent customer service. While Sendinblue has staff that will answer quickly, they are not always that helpful in resolving the actual issue, and multiple tickets have to be put in.

Do you think Sendinblue delivers good value for the price?

Yes

Are you happy with Sendinblue's feature set?

Yes

Did Sendinblue live up to sales and marketing promises?

No

Did implementation of Sendinblue go as expected?

Yes

Would you buy Sendinblue again?

Yes

If you are sending a newsletter or basic monthly communications, I think Sendinblue works fine. But if you are looking to set up detailed automations, funnels, or triggers, it is not the best for that. It is cost effective if you want to email a larger list some basic communications though.

Sendinblue Feature Ratings

WYSIWYG email editor
8
Dynamic content
4
Ability to test dynamic content
4
Mobile optimization
7
Email deliverability reporting
9
List management
8
Triggered drip sequences
6
Standard reports
8
Link Tracking
8