Sendoso Newbie!
February 11, 2021

Sendoso Newbie!

KARINE GELINAS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

Sendoso is currently used by mainly the Marketing and DemandGen departments. It a nice way to engage with potential customers, reignite unengaged opportunities and drive revenue. An easy way to send a personalized package or egift and stay connected with the recipient. Sendoso is an efficient and effective tool. You can also measure the effectiveness using the Analytics Dashboards.
  • Personalized package, egifts and branded items.
  • Easy to use.
  • Build stronger relationship with customers.
  • Configuring the Touches can be problematic when doing many and for different groups it would be nice to see improvements.
  • We are currently analyzing the ROI
  • We are looking at increasing the use of the platform by more employees and believe it will have a significant and positive impact in the long run.
I wasn't part of the evaluation of other products similar to Sendoso.

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

The platform has improved quite a bit since our organization has started using it. We often receive positive feedback from our customers who were recipients of the personalized packages and egifts. Campaigns, meeting new client or existing one. Share the joy during the holidays to show appreciation to your customers.