Item: SentinelOne Singularity
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Our organization uses SentinelOne as its primary endpoint protection tool. We install it on all institution-owed computers, both PC and Mac, and our servers as well. The installation also includes student computer lab PCs. SentinelOne is managed by our IT department and installed from our primary file server via an installation script.

Pros and Cons

Pricing
Threat Detection
Product Development
Informing users of threats and trends

Deliver on promises made at public presentations
Managing resellers
Auto updates of the client app

Return on Investment

I do not worry about endpoints if they have SentinelOne installed
Endpoint management is virtually hands off, freeing our IT staff to focus on other matters
News updates from SentinelOne keep me informed of what is going on and as a result I consider them a trusted resource

Usability

Compared to all the other major players, SentinelOne is truly hands off. One installed, the tool is able to manage all the major threats on my endpoints without intervention. The biggest thing the IT Dept has to do now is just clear the incidents after SentinelOne has dealt with them. Every other tool I have used requires significantly more effort to maintain.

Support Rating

SentinelOne understands my needs, even when it comes to support. The product has been so solid that I have only had to use support a few times. In addition to support, my sales contact maintains a relationship with me and makes sure I am informed of what the company is up to and what is coming down the line.

Alternatives Considered

Trend Micro Worry-Free Business Security, Symantec Advanced Threat Protection, Malwarebytes Endpoint Protection and Palo Alto Networks Threat Protection

Compared to the competition there really is no comparison. While there are many far better known endpoint protection products that have been around many years longer, SentinelOne puts them all to shame. It is the most solid endpoint/anti-virus product that I have used in over 20 years. It simply works and catches anything that comes your way, and leaves IT with nothing to worry about. I only wish they made a home-use product.

Other Software Used

Splashtop Business Access, Splashtop Remote Support, Zoom Video Webinar, Google Voice, PRTG Network Monitor, Parallels Desktop, Druva inSync, Druva Phoenix

Likelihood to Recommend

I have now used three different major endpoint protection products at our institution in the last 36 months. SentinelOne is the only one that has been easy to use at an affordable cost, and been effective at protecting all of our endpoints. As a result, I awarded them a 36 month deal.

Look nowhere else

Overall Satisfaction with SentinelOne