Reviews (1-25 of 30)
- Scheduling is quite functional.
- Restoration is simple and easy.
- The support team is always available and quite knowledgable.
- Sometimes I find it hard to locate specific functionality. It's often that I know how to traverse many objects to find what I'm looking for, but I'm always able to get to it. I'm thinking of attempting to edit a specific backup policy for a specific server. That was a few weeks ago, so it's not really fresh in my mind.
- I've never received a response on the web chat with support.
- Recoverability: The speed with which backups can be located and restored is the best I've ever seen.
- Visibility: it's easy to keep an eye on what's successfully backing up and, more importantly, what's not.
- Availability: Anywhere, anytime; if you need to recover data in a jiffy you're not tied to a specific local server interface - the web console is easily accessible from anywhere.
- Simplicity: Configuration of backup jobs is straightforward and guides easily followable.
- I'd like to see a mobile app.
- The main (default) dashboard is a tinsy bit cluttered. By default, there are irrelevant entries for inSync and CloudRanger alongside Phoenix. I just want Phoenix, nothing else. I guess it's just their way of exposing their other products to unsuspecting users. A really minor niggle.
- I can't see how to enable MFA; it's certainly an option for Druva's CloudRanger product. This might just be me being dim/blind.
- It's always difficult to come up with negatives when you've only had great experiences with a product.
- Quick and efficient backup restores
- Simple and easy to use interface
- Virtual machine backup and restoration
- Disaster recovery/cloud based serverhosting is an additional cost, would like to see this feature included at a basic level
- More dashboard options
- Less client updates
Big companies requiring a more robust backup and disaster recovery solution (cloud-based server hosting in disaster situations) may find cheaper options elsewhere, as the disaster recovery options add on a significant price.
- Back-up policies with complete clarity of what is being backed up and how often.
- File-level restores.
- Deduplication of data to provide fair and effective usage of Druva's credit-based billing system.
- Support. Once when I had an open case during set-up, I heard more from the support team than I did their salesmen which really shows their dedication to solving issues.
- Their pricing and credit usage structure can use some refinement. We had a hard time knowing and learning how much space our data was going to take up which made billing/pricing a hard question.
- More Hyper-V support, particularly with their Disaster Recovery options which is still currently VMWare only.
- There error self-help page. Some times a back-up for a day will fail. Most of the time they will have an error attached explaining why. I have noticed sometimes not only will it not show an error at all, but not all of their errors are also documented.
- It's easy to implement and manage.
- Very small overhead, just a simple agent install.
- Data transfer speed.
- Minor administration flaws.
- VMware thick thin disk space is unclear in the admin console.
- Eliminates on-premise backup infrastructure
- Increases restore resiliency
- Incredibly easy to implement and use
- Would be helpful if custom roles could be built with a least user privilege model (zero trust) and ability to granularly select every access permission, instead of based on an immutable template
- Would be good if option to feed logs directly to our enterprise Splunk (or a Splunk app that we could load into our Splunk to fetch the data from Phoenix)
- Everything is completed in the cloud. I can operate all the things from my desk, and I don't need to go to the server room anymore. I can do it even I go outside or at home if needed.
- Operation is very simple, both the setup agent and backup schedule and restore.
- Admin console is only in English, and I'd like to use my local language (Japanese).
- We need to purchase backup storage in advance, but it is little complicated currently around how many volumes we used before and how many we can use in the future.
- Handling of snapshots using hot snapshot method.
- Support for backups and restores of MS-SQL servers.
- Logs can be downloaded at will for details troubleshoot purpose.
- Reports configuration.
- Access management for non-admin users.
- Support for exchange.
- Support for other DB's.
- Extended support for Linux based servers/VM's.
- Dedupe of data. Pending to double confirm.
- Technical support is very poor, especially with a recent case we logged. No one seems able to check and they need us to troubleshoot and report back to them. Not very helpful.
- If you or another administrator initiates the first backup, Phoenix performs a full backup. All subsequent backups triggered by administrators are incremental backups.
- Druva Cloud Platform Console is the starting point from where you administer data backed up from the configured data sources. It is the first page you see when you log in.
- Bachup of end user devices
- Data security
- Very easy to access
- We have been using it for the last 7 years for senior management data backup
- It is safe to use
- Cost is high
- Integration with more applications
cloud model is not suitable because of GDPR
Druva Phoenix is used across the whole organization. Currently, it addresses the business problems related to Backups across the following categories:
- VM Backups [VMWARE].
- SQL Database Backups.
- File Server Backups.
- Cloud-based, easy to set up, configure backup policies, and administer.
- Upgrade Backup Proxies on the fly from the Cloud as soon as a new agent version is available.
- It's easy to scale by installing additional backup proxies when there is an increase in workloads.
- Optimal use of Internet Bandwidth.
- It needs functionality related to popular use case scenarios, such as application-aware backups related to SharePoint Backups and SAP HANA backups.
- Cloud-based solution for off-site storage with possible local (cloud) cache to increase performance.
- Easy to use interface, Active Directory Single Sign-On (AD SSO) for authentication and relatively simple deployment of virtual proxy servers.
- Good support structure. We had an issue where our third data center with just vSAN witness hosts that have no storage attached prevented automatic discovery. After increasing the logging level with support, engineering was quick to find the problem and provide a patch that could be installed on the proxy servers.
- The reports and analytics are rather primitive and bare, and cannot sort columns. New data/duration (throughput) would be nice for instance. CSV exports combine date and time (harder to use in a spreadsheet).
- Cannot create an API token within just the Druva Phoenix (as Phoenix Cloud Administrator, let alone multi-tenancy scope).
- VMware backups - no client needed, just needs to be able to take a snapshot
- NAS backups, ease of configuring files/folder to exclude.
- Full system restores take just seconds to set up
- Cloud cache is not the easiest to set up
- Does not dedup SQL data very well
- Random failures when Druva is doing maintenance
- Easy to configure an update. As an network system Administrator the faster and easier it is on this the more time we have for taking care of other issues. Set it an forget it .... well besides the getting detailed notifications.
- great simple email notifications about the backup jobs. Simple but if more details are needed they re there.
- Updates to system client are a breeze!!! just select the servers that show they need update and BAM ITS DONE!!!!
- No complaints so far
- Customer support.
- Enterprise-scale management interface (no patch/update management, alerting is per site, no global control options).
- Long term backup imports (what do we do with our 10 years of data we have on tape?).
- Vcenter migrations.
- VMWare virtual server backups via hypervisor.
- Clean intuitive admin portal.
- Support for most server OS flavors.
- You set up the backup configuration once and you no longer have to monitor it. I get regular email status for any missed or failed backup jobs.
- Easy to set up and configure
- Great technical support team
- Druva Portal is very intuitive
- Druva does not have a solution yet for a Microsoft Exchange brick level restore.
- Ability to backup and restore Microsoft Information Store and individual mailboxes
- Touch base with customers on new features and upgrades. This is lacking or I don't get calls on how to improve their product.
We want to reduce backup budget because tapes is costly and we have a complex on-prem setup. Annual support renewals and hardware renewals add to cost.
Main objective was to move backup to the cloud and reduce cost.
- Cloud storage
- Disaster recovery service
- Vmware proxy.
- Maybe a single proxy for NAS, CIFS, NFS, vCenter.
- better error logs, not getting the info I need based on current logs.
- Ability to do multiple schedules on a single policy?
easy management helps lean IT Dept to implement backup without too much outside help.
Druva Phoenix Scorecard Summary
Feature Scorecard Summary
About Druva Phoenix
As businesses are adopting a “cloud-first” strategy, data protection is one of the first IT functions to migrate to the cloud. However, it can lead to a number of challenges. With a thoughtful cloud strategy, businesses can achieve the best results.
According to the vendor, with Druva PhoenixTM, businesses can achieve data protection and management for their data center workloads with a unique cloud-native approach. Delivered as-a-service, Druva Phoenix combines scalable all-in-one backup, disaster recovery (DR), archival. and analytics to simplify data protection. Druva PhoenixTM is also designed to support keeping up with business continuity SLAs (RTO and RPO), and reducing TCO . The software requires no hardware and no additional software. The vendor's value proposition is that this helps to reduce costs associated with data protection, and improve data visibility for today’s complex information environments.
Druva Phoenix Screenshots
Druva Phoenix Videos (3)
Druva Phoenix Downloadables
- Emerging approaches to cloud-native business continuity and disaster recovery
- The value of cloud data protection for remote office / branch office
- Cloud-native disaster recovery on AWS
- Learn how AmorePacific saved 30% by moving from Veeam
- The definitive guide to enterprise data backup and recovery architectures
- Building an innovative cloud disaster recovery plan
- Egan replaces Veeam with Druva to save more than 50 percent time and effort
- Why Druva Phoenix?
- Druva turns up the heat in the DRaaS market with new enterprise features
- CIO's guide to cloud-first data protection
- Six steps for moving on-premises data protection to the cloud
- Cloud-native backup and disaster recovery for VMware
Druva Phoenix Integrations
Druva Phoenix Competitors
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?Optional
Druva Phoenix Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Druva Phoenix Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux|
|Supported Countries:||NA, LATAM, EMEA, APJ|