You want to partner with SharpSpring. Here's why.
Updated August 14, 2019

You want to partner with SharpSpring. Here's why.

Scott Millen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with SharpSpring

As a creative marketing services firm, we know that marketing automation is quickly becoming the center of any good marketing strategy. We've been able to trial and work with a few different systems, most notably HubSpot (the Gold Standard), and we selected SharpSpring primarily because they 1. didn't bully us into their system and 2. they work WITH agencies and don't compete with them and 3. they let agencies sell the system to their clients creating a new revenue stream and ensuring that the agency's clients continue to work with people they trust. Those three reasons alone were enough to make the decision.
  • SharpSpring is RAZOR FOCUSED on partnering with agencies, not competing against them for the same client. In this context, we experience top-notch support, quarterly town-halls, and lots of communication.
  • SharpSpring is terrific to work with in implementing the platform. They will work with you to help you pitch, and they will work with you to help you install.
  • While all marketing automation platforms are confusing (I'm looking at you, HubSpot!), SharpSpring is constantly refining its interface to become CLEARER and more intuitive. Sometimes these efforts backfire, but the relationship is so good, if enough feedback is received, changes are made. They listen carefully.
  • SharpSpring's email editor is NOT as good as HubSpot's. That said, it is constantly improving and is easier to use all the time.
  • Small things can be frustrating, such as labeling contacts, or some workflows. But this is offset by the company's willingness to listen and implement change from it's users.
  • Certain automations (such as pushed content via RSS feeds) are missing.
  • SharpSpring and other platforms would have you believe that you'll be making revenue instantly with this platform. Our experience has been slower, albeit by design. We want to be masters of any SAAS we sell, and it took us a good six months before we felt comfortable pitching it to clients. It has taken that long for many clients to bite. Two years later, and we are growing a robust group of clients in SharpSpring.
  • The ability to resell is amazing. While there are set prices for your subscription, and per client costs, you can price your services as you please, ensuring your ability to make the margins you need to to be successful.
HubSpot teaches and encourages its sales force to bully you. I'm not interested in that nonsense. PLUS, HAVE YOU SEEN HOW FREAKING EXPENSIVE IT IS?!! Infusionsoft was terrific but uninteresting, and hard to manage. Marketo is hard to use. SharpSpring has a unique combination of price, focus and features that made it perfect for our agency.
If you're an agency working with SMB's, SharpSpring is the way to go. If you're working with a major corporation, SharpSpring doesn't scale as well as you'd like. But for the majority of agencies, SharpSpring's focus on you is what is game changing. And instead of sales bullying you to sign up, they work hard to help you understand the value by asking you to compare platforms. How refreshing!

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
8
Dynamic content
9
Ability to test dynamic content
10
Landing pages
9
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
9
Automated sales alerts and tasks
10
Calendaring
8
Event/webinar marketing
8
Social sharing and campaigns
8
Social profile integration
9
Dashboards
9
Standard reports
10
Custom reports
10
API
9
Role-based workflow & approvals
9
Customizability
8
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
9
Integration with SugarCRM
9