Item: Constant Contact Lead Gen & CRM
Rating: 9
Author: Glenn Fischer

Use Cases and Deployment Scope

We primarily use it to manage our customer and prospect relationships. Used by sales and client management executives. It is a critical tool for managing new business opportunities. I have experience using Sales Force, but find SharpSpring a better client relationship tool. It is also a critical tool for our marketing initiatives.

Pros and Cons

Sales Management Tool
Captures critical client/prospect info
Report generation
Analysis

I find it very effective for my needs

Return on Investment

Managing and tracking my prospect detail
Efficient use of my time
Return on investment by growing sales

Alternatives Considered

Salesforce CMS

I find it more effective than Salesforce. Better reporting and more detailed data capturing. Also the ability to launch marketing campaigns and follow up. The reporting and emailing capability has been extremely effective.

Key Insights

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

Yes

Did implementation of Constant Contact Lead Gen & CRM go as expected?

Yes

Would you buy Constant Contact Lead Gen & CRM again?

Yes

Other Software Used

Excel4apps, BeyondTrust Password Safe, Microsoft Powerpoint

Likelihood to Recommend

It meets my needs well. I cannot comment on my other colleagues usage, but I have not heard anything negative. I use it with our marketing director on marketing campaigns. It is a tool that helps us distribute marketing collateral, track effectiveness of the campaign and manage my prospects.

SharpSpring Review

Overall Satisfaction with SharpSpring