The Best E-commerce Platform-biz in a Box
January 25, 2020

The Best E-commerce Platform-biz in a Box

Nichole Pelaez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Basic

Overall Satisfaction with Shopify

Shopify is currently used to host our eCommerce store and it fully supports our business. It is used by our whole organization for web design, operations and order fulfillment, shipping, marketing, and product management. Shopify addresses the main issue small and new business owners have when wanting to start an online store. They are supportive every step of the way adding so many apps that make it possible to have variety and automation with every aspect of your businesses. Shopify helps you customize webpages, processes credit card transactions, organizes your orders, and allows you to print shipping labels, track inventory, and use other programs to market and email campaigns to your customers. They have so many tools, apps, and support guides available it was essential to getting my business up and running and now fully operational and thriving. What’s best, I know Shopify will have what I need when my business is ready to take the next step and grow.
  • Shopify academy has by far been the best resource in starting a business and excelling at every step necessary to have a profitable business. Shopify Academy offers so many articles, videos, webinars and tools/suggestions that you can truly do everything on your own even if you have no prior experience. This was the single most important factor in deciding to use Shopify versus other online store platforms. They offer the best support and guides for doing everything.
  • The Product management within Shopify is so clear and organized that it makes it really easy to add products to your store with photos, details, SEO search terms and various color options. There is a bulk editor that allows you to select more than one product at a time and update details all at once. Extremely time-consuming to have this bulk editor to change prices, change product names, etc.
  • Even though the app store has awesome tools, it can slow your website down if you add too many. Be mindful of each tool you add and make sure it’s necessary so you do not ruin the user experience on your site. There’s no point in having a fancy app if the user gets impatient with load time and decides to leave.
  • Shopify has an easy homepage editor that you can use to create your first homepage only. This can have a downside when designing all of your other pages If you do not have experience with HTM or CSS. If you don't, customizing your website will be difficult for you if you plan to design it on your own. Shopify does offer guides to help implement certain features to your pages and change the coding, but if you have no experience doing this is can’t be frustrating trying to design the website of your dreams.
  • Shopify has allowed me to add more products than I could have ordered on my own with investment upfront. Their dropshipping apps and tools make it the perfect add on to any clothing businesses to get started with less investment up front.
  • Within Shopify's app store I was able to use an affiliate app to help track influencers and sales that originated from those influencers to drive more sales. This paid app returns 100x its original cost each month and serves as a significant revenue generator to our store's sales.
Shopify is well suited for dropshipping businesses, small businesses needing guidance on the entire process, and even larger scale businesses since they have more advanced features with other plans. Shopify is the go-to platform for all eCommerce stores, so if you sell products it's a great tool. I highly recommend this over all the others.

Shopify Feature Ratings

Product catalog & listings
10
Product management
9
Bulk product upload
9
Branding
10
Mobile storefront
7
Product variations
8
Website integration
10
Visual customization
8
CMS
8
Abandoned cart recovery
8
Checkout user experience
7
eCommerce security
10
Promotions & discounts
9
SEO
8
Order processing
9
Inventory management
9
Shipping
8
Custom functionality
8