Dependable eCommerce platform with solid analytics
February 29, 2020

Dependable eCommerce platform with solid analytics

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Shopify

We're using Shopify to sell a large volume of consumer products. There are multiple users within the company actively using the platform. It serves as a versatile and dependable eCommerce solution that allows us to make changes to the product pages quickly and easily. The analytics data is robust and helps us keep an eye on KPIs throughout the day.

Pros

  • Makes it real easy to create duplicate versions of product pages for testing various elements.
  • Displays a wide array of reports and analytics
  • Real easy to create and implement discount codes

Cons

  • Some of the templates are not easy to reconfigure.
  • Some Sales reports like "Sales by Discount" have a lag time of around two days before data populates.
  • Big jump in pricing from "Shopify" to "Advanced Shopify."
  • It makes it easy for us to view daily sales performance in real-time.
  • Great drill-down analytics.
  • We can easily edit pricing and descriptions in a matter of minutes.
We haven't used any other platforms like this. We did substantial research in advance of the implementation to ensure we were using a solid system. All of our primary needs were addressed by Shopify's out of the box set up.
Shopify is great for companies with an array of products and discount offers. Easy to keep track of everything and edit as needed. Not too many cases where it's not well suited; performs well at all levels. Like any platform, there will likely be a few areas where you wish it worked differently, but it just takes a little time to get to know the complexities.

Shopify Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
8
Branding
8
Mobile storefront
9
Product variations
9
Website integration
9
Visual customization
8
CMS
8
Abandoned cart recovery
8
Checkout user experience
8
eCommerce security
9
Promotions & discounts
10
SEO
10
Order processing
9
Inventory management
10
Shipping
9
Custom functionality
9

Comments

More Reviews of Shopify