Sidekick Review
February 11, 2020

Sidekick Review

Erin Harris | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sidekick

I tested Sidekick as a potential replacement for Yesware. In a side-by-side comparison against the two products, they were quite alike in features and functionality. However, team pricing was not. It would've cost us more per month/year if we would've switched over to Sidekick from Yesware.

  • Email Tracking
  • Integrate with Salesforce
  • Easy Setup
  • I've set up my HubSpot Sidekick, not to track a specific Gmail account, but I still see emails appear in HubSpot.
  • Sidekick creates contacts for vendors and other connections that are not leads, customers, etc. that should not be in Sidekick. It tracks too much.
  • It helps employee efficiency as we can see entire conversations someone has had with contacts and leads.
We've only used Sidekick.
Sidekick does track everything but too much. I don't need emails from vendors and auto-responses tracked.