Skip to main content
TrustRadius
HubSpot Sales Hub

HubSpot Sales Hub

Overview

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

Read more

Learn from top reviewers

HUBSPOT WORKS FOR ME!

Rating: 8 out of 10
February 5, 2024
IncentivizedVetted ReviewVerified User
Deal tracking. We have many deals in our pipeline and HubSpot helps with staying on top of progress, next steps, tasks, contact information, etc.
Continue reading
Tim Parker
Account Manager - Sales
ACCOUNT EXECUTIVE
Clearbrief
HubSpot Sales Hub1 year of experience

Truly a game-changer for any sales rep looking to improve performance.

Rating: 10 out of 10
May 29, 2023
Vetted ReviewVerified User
I've been using Hubspot's Sales Hub for a couple of years now and honestly it would be difficult for me to see my days without it. I've used it through the last 3 companies th...
Continue reading
Ridwan Khan
Executive - Sales
Account Executive
Billdr
HubSpot Sales Hub3 years of experience

HubSpot Sales Hub blew away every expectation I ever had!

Rating: 10 out of 10
May 23, 2023
Vetted ReviewVerified User
We utilize HubSpot Sales Hub and the HubSpot CRM for all 3 facets of our Sales org. From business Developement, to closing business, and even nurturing current relationships. ...
Continue reading
Cameron Youngblood
Director - Sales
Director of Growth and Expansion
Insight Assurance
HubSpot Sales Hub1 year of experience

“HubSpot Sales Hub Goes Beyond CRM With Powerful Workflows And Automation.”

Rating: 9 out of 10
March 30, 2023
Vetted ReviewVerified User
We use the HubSpot Sales Hub platform to manage our companies, leads, and opportunities in daily work as a CRM to track our pipeline. It is an easy-to-use CRM that allows sale...
Continue reading
Shakil Marjuk Ahmed
Team Lead - Customer Service
Back End Developer
Web Developers Zone
HubSpot Sales Hub1 year of experience

Critical Tool for People in BD

Rating: 10 out of 10
February 15, 2023
IncentivizedVetted ReviewVerified User
I use Sales Hub to track deals and set tasks so that I am always following up with the right people at the right time.
Continue reading
Dan Galante
Team Lead - Sales
Director, Business Development
Veryable
HubSpot Sales Hub2 years of experience

HubSpot, less features than SFDC but also cheaper!

Rating: 6 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
We use this CRM to cold call prospects and keep track of all deals. Our system before HubSpot was not up to par and the company invested in better tools for the sales team. Th...
Continue reading
Verified user
Representative
HubSpot Sales Hub1 year of experience

HubSpot is the top spot in sales tracking and management.

Rating: 9 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
HubSpot allows me the ability to view many contacts and track the engagements I or others in my company have had with potential clients as well as current customers we manage....
Continue reading
Verified user
Representative
HubSpot Sales Hub1 year of experience

Easy to use

Rating: 9 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
I use HubSpot everyday from beginning of my shift to the end of it. It allows me to easily manage all my tasks for the day as well as easily access any customer information I ...
Continue reading
Verified user
Employee
HubSpot Sales Hub2 years of experience

Great solution for sales team on the road

Rating: 9 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
Allows our sales team to keep track of contacts and companies. They can add notes to log conversations and phone calls, and link their email inboxes. They can also assign task...
Continue reading
Verified user
Manager
HubSpot Sales Hub1 year of experience

Highly Recommend HubSpot

Rating: 10 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
This has made my job much easier and more organized! Love all of the metric features and have been much more productive since using HubSpot. It has helped organize my whole co...
Continue reading
Verified user
Executive
HubSpot Sales Hub2 years of experience

We love HubSpot Sales Hub

Rating: 10 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
HubSpot Sales Hub helps keep my contacts in order and the task manager is top-notch. They deliver every-time and streamline our business operations. I use the HubSpot Sales Hu...
Continue reading
Trey Salley
Representative - Sales
Business Developer
Loopit

80% more reach outs because of an organized platform

Rating: 10 out of 10
October 29, 2022
IncentivizedVetted ReviewVerified User
I use HubSpot Sales Hub as the CRM to keep track of contacts, accounts, and deals flowing through my pipeline. HubSpot Sales is the main tool that I use in my day-to-day activ...
Continue reading
Spencer McPherson
Account Manager - Sales
Account Executive
vFairs
HubSpot Sales Hub1 year of experience

Organize your workflow & increase outreach with HubSpot Sales Hub

Rating: 7 out of 10
October 29, 2022
IncentivizedVetted ReviewVerified User
We use HubSpot Sales Hub to reach out to prospective leads & organize workflow. HubSpot Sales Hub allows us to maximize efficiency in outreach and to easily keep track of ...
Continue reading
Kate Mooney
Employee - Sales
Sales Development Rep
Wysdom.AI
HubSpot Sales Hub1 year of experience

Absolute Growth, the right way

Rating: 7 out of 10
October 29, 2022
IncentivizedVetted ReviewVerified User
Keep track of new contact leads and sales-related tasks very efficiently, also allowing you to easily plan your upcoming week, the week after, the week after that week, the mo...
Continue reading
Verified user
Representative
HubSpot Sales Hub2 years of experience

HubSpot Sales Hub for Customer Experience

Rating: 9 out of 10
October 29, 2022
IncentivizedVetted ReviewVerified User
We manage sales, support, customer profiles, and warranty tickets through HubSpot Sales Hub. It's a great way to have all of our parameters in one spot to report on trends and...
Continue reading
Verified user
Employee
HubSpot Sales Hub1 year of experience
Log in with LinkedIn to see content from your network

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
HubSpot Sales Hub

HubSpot Sales Hub

N/A
Unavailable

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

18 people also want pricing

Alternatives Pricing

Salesflare

Salesflare

$29
per user per month
What is Salesflare?

Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

Reply

Reply

$59
per month per user
What is Reply?

Reply is a sales engagement platform offering sales team tools to automate sales outreach, generate leads, and close more deals through unlimited mailboxes. From building verified lead lists to crafting personalized sequences and responses, Reply simplifies sales engagement and streamlines the…

Return to navigation

Product Details

What is HubSpot Sales Hub?

HubSpot Sales Hub Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

Reviewers rate Usability highest, with a score of 8.8.

The most common users of HubSpot Sales Hub are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(519)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Enhancement of Organization: Users have consistently praised the platform for its significant role in enhancing organization, streamlining communication, and efficiently tracking leads for sales representatives within their workflows. The robust organizational features, coupled with seamless integration capabilities and user-friendly interface, contribute to a more structured and productive sales environment.

Adaptability and Effectiveness in Tracking Finances: Many users have highlighted the platform's adaptability, effectiveness in tracking finances, and seamless compatibility with various programs as key strengths that contribute to the overall efficiency of their sales processes. By providing tools for detailed financial tracking and integration with multiple software applications, the platform offers a comprehensive solution for managing sales-related finances effectively.

Activity Feed Feature: The activity feed feature is widely appreciated by users for facilitating outreach to engaged contacts through emails and call logs, enabling them to stay proactive and responsive in their interactions. This real-time engagement tool not only enhances communication but also aids in maintaining timely follow-ups with potential leads, ultimately improving customer relationships and increasing conversion rates.

Subscription Management Challenges: Some users have struggled with upgrading customer subscriptions, finding the process difficult and time-consuming. This has led to frustrations in managing subscription changes efficiently within the platform.

Overwhelming Default Fields on Deals: Users feel there are too many default fields to fill in on deals, potentially causing inefficiencies and slowing down deal creation. The excessive fields add complexity and hinder quick deal generation.

Complexity of Help/Learning Section: Users find the help/learning section overwhelming due to its size, making it challenging to navigate and locate specific information efficiently. The extensive content volume overwhelms users who are seeking quick assistance or guidance.

Reviews

(1-25 of 93)
Companies can't remove reviews or game the system. Here's why

Truly a game-changer for any sales rep looking to improve performance.

Rating: 10 out of 10
May 29, 2023
RK
Ridwan Khan
Account Executive
Billdr (Construction, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
3 years of experience
Alternatives Considered
To be honest, there are great features in all of these competitors but they aren't quite as user-friendly or robust compared to Hubspot.

Hubspot's Sales hub was able to add more features to it's platform while remaining very user-friendly and easy to use. I found myself getting lost navigating platforms like Zendesk or Salesforce, there is also a much nicer onboarding experience with Hubspot.

“HubSpot Sales Hub Goes Beyond CRM With Powerful Workflows And Automation.”

Rating: 9 out of 10
March 30, 2023
SM
Shakil Marjuk Ahmed
Back End Developer
Web Developers Zone (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
View profile
Alternatives Considered
HubSpot Sales Hub lets us access companies, contacts, leads, and opportunities. It is user-friendly and sends push notifications when someone opens or clicks on our emails. We can track customer communications, schedule meetings, and view our lead pipeline by storing customer data in an easy-to-use system. Compared to other systems, it is the most reliable and widely used.

HubSpot, less features than SFDC but also cheaper!

Rating: 6 out of 10
Incentivized
December 02, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
Alternatives Considered
I did not select HubSpot. This is the software chosen by my executive team. It is running fine and there aren't too many issues within the software. I'd love to have a better interface to read call histories and more transparent/automated connections between deals, calls and contacts. Salesforce is, in all honesty, much better than HubSpot.

Easy to use

Rating: 9 out of 10
Incentivized
December 02, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Alternatives Considered
I have used the listed products above for my day to day in other jobs that were not sales but I did constantly struggle with these tools (at least initially), the learning curve on HubSpot is not steep and it can still be very powerful in terms of customization. I always tell new hires they will have a great time learning it.

80% more reach outs because of an organized platform

Rating: 10 out of 10
Incentivized
October 29, 2022
Alternatives Considered
The main things that I like about HubSpot Sales Hub compared to Zoho are the ability to organize the tasks that I have for the day, and the ability to create sequences. When I used Zoho for 1 year, I wasn't able to find those capabilities. The organized tasks and sequences was allowing me to be a lot more productive throughout the day.

Organize your workflow & increase outreach with HubSpot Sales Hub

Rating: 7 out of 10
Incentivized
October 29, 2022
KM
Kate Mooney
Sales Development Rep
Wysdom.AI (Computer Software, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
View profile
Alternatives Considered
  • Close
I have previous experience using Close. The email sequences did not include options for adding tasks such as 'call' or LI outreach, thus, the workflow wasn't as organized. Close did have better smart views or options for grouping clients. The number of leads I was working with was completely different in each case, so I think both CRMS were suitable

Absolute Growth, the right way

Rating: 7 out of 10
Incentivized
October 29, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Alternatives Considered
The HubSpot Sales Hub is way more sales and growth-oriented than previous CRMs I've dealt with in the past just by browsing through the features you have along with how they are laid out throughout the CRM, you can tell it will help you get the desired growth and manage it properly, so you don't get overwhelmed with missed opportunities and forgotten events.

Keep track of your daily goals.

Rating: 10 out of 10
October 29, 2022
MR
Matt Rafferty
BDR
SafetyChain (Computer Software, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
6 years of experience
Alternatives Considered
HubSpot Sales Hub is easier to get to the data that is important. It also has easy-to-see graphics, to sum up your day as far as "did you reach your daily goal."

Helping Keep the Sales Wheels Turning

Rating: 9 out of 10
Incentivized
October 29, 2022
SH
Susan Hurrell
Dir. Lead Management
Neovation Learning Solutions (E-Learning, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
6 years of experience
View profile
Alternatives Considered
Great user experience, easy-to-manage customizations, all the other great reasons previously stated, AND most of all, the helpful, friendly sales and support team that we have worked with over the years. Their front-line support is so very good. And the sales process/sales support is amazing. You know you have a company with integrity when they tell you that the upgrade you are exploring doesn't deliver enough value "yet" to make it worth the ROI -and they are happy to circle back in 6 months to see how things might have changed. THAT'S customer-focused relationship-building sales.

"HubSpot Sales Hub Integrates Seamlessly Into Marketing and Multiple Industries."

Rating: 9 out of 10
September 27, 2022
TS
Tuhin Sadik
Software Engineer
Grameen Solutions (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
View profile
Alternatives Considered
HubSpot Sales Hub helps our team keep track of all of our partners and customers in one place so we can market effectively and personally. Their blogs and "HubSpot academy" make it easy to learn/onboard. People care most about the service, which is the biggest reason why—such a fan of the pre-made templates, flexibility, and ease of use. The user interface and integration with other platforms are excellent for our business. In comparison to its rivals, it would rank at the top so far.

HubSpot Sales Hub Review

Rating: 8 out of 10
July 29, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Alternatives Considered
They are both very similar and, honestly, the top two of their respected offerings. I would feel comfortable recommending either with the slight edge to HubSpot Sales Hub. The biggest reason why, and what matters so much to people, is the service. I’ve always experienced great customer service and have gotten feedback and quick responses. That means a lot to me as I have many things I’m constantly juggling as a business owner.

Fast and reliable

Rating: 8 out of 10
Incentivized
April 04, 2022
CB
Carlos Begazo
Sales Manager
Safe Travel Cartagena (Leisure, Travel & Tourism, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Alternatives Considered
We considered Bitrix24 but it worked quite slowly and required too many settings to be able to work properly. In the end, we figured that something easier to set up would be the right choice and that’s when we found HubSpot Sales Hub and it worked perfectly for us as a team.

Hubspot Sales Hub: You will be glad you said YES

Rating: 10 out of 10
November 20, 2021
JH
Joey Harman
Sales Assistant Manager - Project Consultant
Coval Homes LLC (Construction, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Alternatives Considered
Mostly my experience was with Buildertrend. It's a great platform for jobs in construction. It does everything we need and we will likely stick with it forever. BUT... We did not feel that it has anything compared to Hubspot in terms of Sales and Marketing Tools. Buildertrend is fantastic for official, contracted, construction jobs that are being completed but not so much for the massive pool of thousands of leads coming and going. It just would never keep up with Hubspot Sales Hub or Marketing Hub.

Hot, fast, reliability: the little HubSpot that helps our Sales grow and provides all the sales and marketing reporting data that's fit to print!

Rating: 10 out of 10
Incentivized
November 10, 2021
M"
Mitchell "Moshe" Ross
Director of AI Sales and Business Development
Talenya (Computer Software, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
3 years of experience
View profile
Alternatives Considered
HubSpot is easier and less expensive, both in use and especially that we manage it entirely in-house. HubSpot modules allow most of our organization to use it as a corporate-wide platform. The other products have more sales-specific and less company-wide benefits, except for Salesforce. But Salesforce requires extensive outsourced customization to work well.

HubSpot Sales Hub gets the job done

Rating: 10 out of 10
Incentivized
November 05, 2021
DH
Douglas Hoenig
Sr Account Director
Ripple Street (Marketing & Advertising, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
View profile
Alternatives Considered
HubSpot is much much better than Pipedrive. I would never recommend Pipedrive. I'd say HubSpot ranks competitively against Salesforce. If you're budget is a bit smaller, than HubSpot is certainly a very good option compared to Salesforce which is pretty expensive. And HubSpot is much more user friendly and doesn't required customization and consultants to engineer it to the way you want it. HubSpot customer service is great.
Return to navigation