Item: HubSpot Sales Hub
Rating: 10
Author: Judah Ross

Overall Satisfaction with HubSpot Sales

Use Cases and Deployment Scope

Our team uses HubSpot Sales in addition to their CRM. We use it for account management, deal tracking, prospecting and every other function necessary for a successful sales team. It allows us to track our deals and collaborate such as sharing email templates and sequences. No other software comes close to its value and features.

Pros and Cons

Pros

Email tracking.
Built-in calling. Queues.

Cons

Honestly the best designed software I've ever used. There's very little that really bothers me.
The VoIP calling has been a bit shoddy lately.

Return on Investment

It's so affordable compared to the competition that it's not hard to prove an ROI.
Easily saves hours a day compared to the manual processes otherwise required.

Alternatives Considered

Salesforce.com and Pipedrive

As mentioned before, Salesforce only makes sense for large orgs, with custom requirements and a team to implement it. Even so it's such garbage software that I'd hesitate in those cases as well. The pricing is insane and there is always another expense.
Pipedrive is just straight up garbage. Horribly designed and built. I'd quit a job if they decided to implement it.

Other Software Used

HubSpot CRM, Pipedrive, Google Drive

Likelihood to Recommend

I can't think of any situation where it wouldn't be a great fit. CRMs have always been the bane of every salesperson's existence but HS Sales actually makes it fun. The only time I may recommend something like SFDC is if you have a massive org with 100s of reps, need a very customized process and have a full-time team to manage it. Even then I'd still use HS as an add-on tool.

Comments

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