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HubSpot Sales Hub

HubSpot Sales Hub

Overview

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

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Learn from top reviewers

HUBSPOT WORKS FOR ME!

Rating: 8 out of 10
February 5, 2024
IncentivizedVetted ReviewVerified User
Deal tracking. We have many deals in our pipeline and HubSpot helps with staying on top of progress, next steps, tasks, contact information, etc.
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Tim Parker
Account Manager - Sales
ACCOUNT EXECUTIVE
Clearbrief
HubSpot Sales Hub1 year of experience

Truly a game-changer for any sales rep looking to improve performance.

Rating: 10 out of 10
May 29, 2023
Vetted ReviewVerified User
I've been using Hubspot's Sales Hub for a couple of years now and honestly it would be difficult for me to see my days without it. I've used it through the last 3 companies th...
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Ridwan Khan
Executive - Sales
Account Executive
Billdr
HubSpot Sales Hub3 years of experience

HubSpot Sales Hub blew away every expectation I ever had!

Rating: 10 out of 10
May 23, 2023
Vetted ReviewVerified User
We utilize HubSpot Sales Hub and the HubSpot CRM for all 3 facets of our Sales org. From business Developement, to closing business, and even nurturing current relationships. ...
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Cameron Youngblood
Director - Sales
Director of Growth and Expansion
Insight Assurance
HubSpot Sales Hub1 year of experience

“HubSpot Sales Hub Goes Beyond CRM With Powerful Workflows And Automation.”

Rating: 9 out of 10
March 30, 2023
Vetted ReviewVerified User
We use the HubSpot Sales Hub platform to manage our companies, leads, and opportunities in daily work as a CRM to track our pipeline. It is an easy-to-use CRM that allows sale...
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Shakil Marjuk Ahmed
Team Lead - Customer Service
Back End Developer
Web Developers Zone
HubSpot Sales Hub1 year of experience

Critical Tool for People in BD

Rating: 10 out of 10
February 15, 2023
IncentivizedVetted ReviewVerified User
I use Sales Hub to track deals and set tasks so that I am always following up with the right people at the right time.
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Dan Galante
Team Lead - Sales
Director, Business Development
Veryable
HubSpot Sales Hub2 years of experience

HubSpot, less features than SFDC but also cheaper!

Rating: 6 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
We use this CRM to cold call prospects and keep track of all deals. Our system before HubSpot was not up to par and the company invested in better tools for the sales team. Th...
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Verified user
Representative
HubSpot Sales Hub1 year of experience

HubSpot is the top spot in sales tracking and management.

Rating: 9 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
HubSpot allows me the ability to view many contacts and track the engagements I or others in my company have had with potential clients as well as current customers we manage....
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Verified user
Representative
HubSpot Sales Hub1 year of experience

Easy to use

Rating: 9 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
I use HubSpot everyday from beginning of my shift to the end of it. It allows me to easily manage all my tasks for the day as well as easily access any customer information I ...
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Verified user
Employee
HubSpot Sales Hub2 years of experience

Great solution for sales team on the road

Rating: 9 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
Allows our sales team to keep track of contacts and companies. They can add notes to log conversations and phone calls, and link their email inboxes. They can also assign task...
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Verified user
Manager
HubSpot Sales Hub1 year of experience

Highly Recommend HubSpot

Rating: 10 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
This has made my job much easier and more organized! Love all of the metric features and have been much more productive since using HubSpot. It has helped organize my whole co...
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Verified user
Executive
HubSpot Sales Hub2 years of experience

We love HubSpot Sales Hub

Rating: 10 out of 10
December 2, 2022
IncentivizedVetted ReviewVerified User
HubSpot Sales Hub helps keep my contacts in order and the task manager is top-notch. They deliver every-time and streamline our business operations. I use the HubSpot Sales Hu...
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Trey Salley
Representative - Sales
Business Developer
Loopit

80% more reach outs because of an organized platform

Rating: 10 out of 10
October 29, 2022
IncentivizedVetted ReviewVerified User
I use HubSpot Sales Hub as the CRM to keep track of contacts, accounts, and deals flowing through my pipeline. HubSpot Sales is the main tool that I use in my day-to-day activ...
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Spencer McPherson
Account Manager - Sales
Account Executive
vFairs
HubSpot Sales Hub1 year of experience

Organize your workflow & increase outreach with HubSpot Sales Hub

Rating: 7 out of 10
October 29, 2022
IncentivizedVetted ReviewVerified User
We use HubSpot Sales Hub to reach out to prospective leads & organize workflow. HubSpot Sales Hub allows us to maximize efficiency in outreach and to easily keep track of ...
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Kate Mooney
Employee - Sales
Sales Development Rep
Wysdom.AI
HubSpot Sales Hub1 year of experience

Absolute Growth, the right way

Rating: 7 out of 10
October 29, 2022
IncentivizedVetted ReviewVerified User
Keep track of new contact leads and sales-related tasks very efficiently, also allowing you to easily plan your upcoming week, the week after, the week after that week, the mo...
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Verified user
Representative
HubSpot Sales Hub2 years of experience

HubSpot Sales Hub for Customer Experience

Rating: 9 out of 10
October 29, 2022
IncentivizedVetted ReviewVerified User
We manage sales, support, customer profiles, and warranty tickets through HubSpot Sales Hub. It's a great way to have all of our parameters in one spot to report on trends and...
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Verified user
Employee
HubSpot Sales Hub1 year of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HubSpot Sales Hub

HubSpot Sales Hub

N/A
Unavailable

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is HubSpot Sales Hub?

HubSpot Sales Hub Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

Reviewers rate Usability highest, with a score of 8.8.

The most common users of HubSpot Sales Hub are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(518)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Enhancement of Organization: Users have consistently praised the platform for its significant role in enhancing organization, streamlining communication, and efficiently tracking leads for sales representatives within their workflows. The robust organizational features, coupled with seamless integration capabilities and user-friendly interface, contribute to a more structured and productive sales environment.

Adaptability and Effectiveness in Tracking Finances: Many users have highlighted the platform's adaptability, effectiveness in tracking finances, and seamless compatibility with various programs as key strengths that contribute to the overall efficiency of their sales processes. By providing tools for detailed financial tracking and integration with multiple software applications, the platform offers a comprehensive solution for managing sales-related finances effectively.

Activity Feed Feature: The activity feed feature is widely appreciated by users for facilitating outreach to engaged contacts through emails and call logs, enabling them to stay proactive and responsive in their interactions. This real-time engagement tool not only enhances communication but also aids in maintaining timely follow-ups with potential leads, ultimately improving customer relationships and increasing conversion rates.

Subscription Management Challenges: Some users have struggled with upgrading customer subscriptions, finding the process difficult and time-consuming. This has led to frustrations in managing subscription changes efficiently within the platform.

Overwhelming Default Fields on Deals: Users feel there are too many default fields to fill in on deals, potentially causing inefficiencies and slowing down deal creation. The excessive fields add complexity and hinder quick deal generation.

Complexity of Help/Learning Section: Users find the help/learning section overwhelming due to its size, making it challenging to navigate and locate specific information efficiently. The extensive content volume overwhelms users who are seeking quick assistance or guidance.

Reviews

(1-25 of 122)
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HUBSPOT WORKS FOR ME!

Rating: 8 out of 10
Incentivized
February 05, 2024
TP
Tim Parker
ACCOUNT EXECUTIVE
Clearbrief (Law Practice, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
Likelihood to Recommend
when you have several deals to keep track of. HS task system allows you to break your work into manageable lists so that you keep progress each day.

Truly a game-changer for any sales rep looking to improve performance.

Rating: 10 out of 10
May 29, 2023
RK
Ridwan Khan
Account Executive
Billdr (Construction, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
3 years of experience
Likelihood to Recommend
Sales hub is an excellent tool for a sales professional, probably even the best tool available in the industry without a doubt. However it could be much less convenient for outside sales reps that need to consistently meet people in person, it has some features to cater to these reps but they aren't as robust as the ones designed for inside sales reps.

HubSpot Sales Hub blew away every expectation I ever had!

Rating: 10 out of 10
May 23, 2023
CY
Cameron Youngblood
Director of Growth and Expansion
Insight Assurance (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
View profile
Likelihood to Recommend
SalesHub is super user friendly and everything is all one place. It makes my team so much more efficient so we can concentrate on what matters most. Nurturing relationships with our current clients and winning new business!

“HubSpot Sales Hub Goes Beyond CRM With Powerful Workflows And Automation.”

Rating: 9 out of 10
March 30, 2023
SM
Shakil Marjuk Ahmed
Back End Developer
Web Developers Zone (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
View profile
Likelihood to Recommend
HubSpot Sales Hub integrates with many software systems and provides analytics and reporting tools to help salespeople track their performance, improve, and make data-driven sales strategy decisions. Adding contacts is simple; sequencing is an excellent tool for monitoring prospecting efforts, and HubSpot has a great knowledge base, a learning academy, and customer support. However, smaller businesses or startups may find the cost high.

Critical Tool for People in BD

Rating: 10 out of 10
Incentivized
February 15, 2023
DG
Dan Galante
Director, Business Development
Veryable (Internet, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Likelihood to Recommend
This is an excellent tool make sales people more effective at their job. It also seems easier to learn than Salesforce. I use HS to schedule emails, schedule tasks, make calls and capture call notes and pre-call research notes.

HubSpot, less features than SFDC but also cheaper!

Rating: 6 out of 10
Incentivized
December 02, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
Likelihood to Recommend
I really like HubSpot as a cheaper option compared to Salesforce. Saving that money allows for the implementation of other tools. Everything I've asked for in terms of deal progression features has been answered by HubSpot. On the flip side, Salesforce has more features I look for in a CRM software overall. The interface is much better but I'm ok with settling on features to save some money for more tools.

HubSpot is the top spot in sales tracking and management.

Rating: 9 out of 10
Incentivized
December 02, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
Likelihood to Recommend
HubSpot is great in any sales situation and is a capable tool in improving any companies organization of clients. Only thing I dislike is those internally need to be on the same page for note taking otherwise the notes on clients can be very disorganized.

Easy to use

Rating: 9 out of 10
Incentivized
December 02, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Likelihood to Recommend
When I have to make all my calls for the day HubSpot is great at keeping me on top of everything I have to do for the day. I feel that some things like sequences can be improved on since there is no way to create multiple emails threads, this is the one issue I have had with the CRM.

Highly Recommend HubSpot

Rating: 10 out of 10
Incentivized
December 02, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Likelihood to Recommend
It's suited for when we need to make call lists and how to organize said lists, with staying on top of tasks. The queue feature lets me divide my call lists us easily and keeps me organized well. It may not be suited always for directly replying to emails as I prefer to do that in Gmail.

We love HubSpot Sales Hub

Rating: 10 out of 10
Incentivized
December 02, 2022
TS
Trey Salley
Business Developer
Loopit (Staffing & Recruiting, 1-10 employees)
Vetted Review
Verified User
View profile
Likelihood to Recommend
The HubSpot Sales Hub is a great tool for any business that needs a CRM and is willing to pay the money for it. The streamlined communication is highly valuable for any business and differently helps when looking for information, clientele, and any other forms of key business players. IT is awesome no bad scenarios.

80% more reach outs because of an organized platform

Rating: 10 out of 10
Incentivized
October 29, 2022
Likelihood to Recommend
HubSpot Sales Hub is perfect for my role in the software world. Any SaaS company should use HubSpot Sales Hub to keep track of their deals and accounts.

I don't have much experience working in other industries with HubSpot Sales Hub, but I'm sure that there are some use cases where smaller companies that don't need as many tech integrations would find HubSpot Sales Hub as over kill.

Organize your workflow & increase outreach with HubSpot Sales Hub

Rating: 7 out of 10
Incentivized
October 29, 2022
KM
Kate Mooney
Sales Development Rep
Wysdom.AI (Computer Software, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
View profile
Likelihood to Recommend
HubSpot Sales Hub is really great for organizing workflow. If you have a smaller lead pool & you don't want to be repetitively reaching out to the same people, HubSpot Sales Hub allows you to put leads on a sequence and work off of your tasks. You don't have to worry about manually monitoring cold email outreach. HubSpot Sales Hub lacks slightly in its organizing of leads when not on sequence. There is not a lot of search options except for searching specifics, such as name & company.

Absolute Growth, the right way

Rating: 7 out of 10
Incentivized
October 29, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Likelihood to Recommend
Any business that is trying to grow and not miss a beat or a single opportunity would enjoy this the main advantage, in my point of view is definitely how it helps keep track of just about everything, and it can be very easy to lose track of many aspects and events going on especially if you are trying to get your business to grow quickly.

HubSpot Sales Hub for Customer Experience

Rating: 9 out of 10
Incentivized
October 29, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
Likelihood to Recommend
We use HubSpot Sales Hub to keep a tally of our in-house warranty tickets, and it is particularly good at managing and organizing them so that we can thoughtfully plan out our weekly warranty/repair schedule. Additionally, Hubspot's comment and inbox system are incredibly useful for having multiple team members work through a singular inbox without stepping over each other. One thing I think should be worked on though would be the performance of the site as it stutters and freezes fairly consistently.

First year of HubSpot Sales Hub review

Rating: 7 out of 10
Incentivized
October 29, 2022
MA
Mandy Alston
Client Services Director
Lennections (Education Management, 1-10 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
Likelihood to Recommend
HubSpot Sales Hub is wonderful for tracking and monitoring clients. We work with school districts and schools, so we depend on creating that parent/child company relationship. Reaching out to new clients to send emails only takes a min but must be manually done. We had to hire a part-time person to do this, where it would be better if these could be automated.

Marketing & Sales Alignment in one hub

Rating: 9 out of 10
October 29, 2022
KN
Kaare Nørregaard
Customer Experience Manager
Cadesign form (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
View profile
Likelihood to Recommend
As previously mentioned, I’m a satisfied user of HubSpot Sales Hub. We’re an agency, and we’re using it to keep track of all our opportunities, closed sales, etc. We are using the Marketing Hub as well, and I think it’s the combination of the different hubs that represents the value of the platform.

The Hub of all things efficiency

Rating: 9 out of 10
Incentivized
October 29, 2022
CK
Cody Kazala
Support Specialist
Skyline Solar (Oil & Energy, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
Likelihood to Recommend
Every scenario for my team and I is reliant on HubSpot Sales Hub being a part of the process. The software literally acts as a Hub that everything flows through for us. I don't have any memory of a time this wasn't useful for me. I would say the same for my co-workers as well.

Keep track of your daily goals.

Rating: 10 out of 10
October 29, 2022
MR
Matt Rafferty
BDR
SafetyChain (Computer Software, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
6 years of experience
Likelihood to Recommend
HubSpot Sales Hub is well suited in the case where SALES teritories shift. The new SALES-PERSON can easily review all past notes / history as not to skip a beat in the customer's eyes. HubSpot Sales Hub is less appropriate in a case where you would need to see all the companies under the parent or in case of a merger.

Helping Keep the Sales Wheels Turning

Rating: 9 out of 10
Incentivized
October 29, 2022
SH
Susan Hurrell
Dir. Lead Management
Neovation Learning Solutions (E-Learning, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
6 years of experience
View profile
Likelihood to Recommend
We started as a five-person company in 2012 and are now at almost 80 people - our sales team has grown times 5. HubSpot Sales Hub has scaled with our needs over time, and I would recommend it without hesitation.

Sequences save the day!

Rating: 9 out of 10
Incentivized
October 29, 2022
Verified User
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
Likelihood to Recommend
I love it for being able to keep my different sales funnels (sequences) active and engaged! I also love the reports and dashboards you can create.

Great CRM!

Rating: 10 out of 10
Incentivized
October 29, 2022
AS
Alyssa Semple
Sr. Account Executive
Vodori (Information Services, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
4 years of experience
View profile
Likelihood to Recommend
Being able to capture the engagement of prospects helps to target my sales efforts, especially with a large territory. The use of sequences to automate communication within campaigns is also very helpful, especially with the level of customization available - it's way more than just a mail merge.

I love HubSpot! Best CRM out there!

Rating: 10 out of 10
Incentivized
October 28, 2022
SH
Serena Haddad
Account Executive
Accord (Computer Software, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
3 years of experience
Likelihood to Recommend
I love HubSpot! It is my favourite CRM by far. I think it's great for marketing and super helpful to ensure there's no disconnect between sales and marketing, which is critical for any GTM motion. I love the reporting and analytics, I think it's very easy to set up and use.

"HubSpot Sales Hub Integrates Seamlessly Into Marketing and Multiple Industries."

Rating: 9 out of 10
September 27, 2022
TS
Tuhin Sadik
Software Engineer
Grameen Solutions (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
HubSpot Sales Hub
1 year of experience
View profile
Likelihood to Recommend
HubSpot Sales Hub is a versatile, customizable, and user-friendly tool that enables us to achieve our goal while providing a best-in-class customer experience in a single location. It is the best at task management, desktop integration, and contract management. It's easy to forecast with a sales funnel and track sales development. HubSpot gave us the best platform to track sales opportunities and customer databases so we could easily convert leads.
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