HubSpot Sales Hub

HubSpot Sales Hub Reviews

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Ratings and Reviews
(1-25 of 91)

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Ana Dawson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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If you have a large sales team the HubSpot professional suite at $800 dollars a month is well suited, it comes with a lot of functionalities that lets you automatize tasks and keep control of your leads and progression of each deal. For a small sales team, it is a lot harder because the cost for 3-4 people goes up. They should have an overall cost but it would be good if they had an individual cost for smaller companies that includes all features.
Ed Romaine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Overall HubSpot is my favorite. I've used Salesforce and Zoho in recent years, but I clearly prefer HubSpot. It provides the power needed to get the job done but doesn't leave you bogged down in millions of features and "things" one percent of the user base will ever implement. Might be a good idea of having a Light version that allows you to use all the Hubs but only selected (most used) functionality.... but that is easy for me to say. ;-) I may be biased, but I feel HubSpot is best used by organizations doing heavy/active marketing and long sales cycles.
Arcoma L. Lambert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Absolutely recommend [HubSpot Sales Hub]. The email integration, the call tracking, all of it are key to a realtor who is busy and is not detail-oriented. Those of us who are People People...as most salespeople are...we don't do details so much. This software keeps everything under one dashboard and you can get everything done in an integrated way.
Matthew Gardner | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
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It's a solid CRM and does a great job at core features like storing our CRM data, doing outreach, etc. But as we grow larger the deficiencies become more apparent. Lots of gaps in filtering and workflowing logic, specifically things like not having the ability to run time filters vs "TODAY" is a huge gap compared to Salesforce. As well, pricing is very annoying as there isn't simple self serve options to add specific features and prices have huge jumps. Base pricing is good but once you add what you need you'll be paying as much as Salesforce, which has more of the functions that we are missing anyway.
Christina Kay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
If you are an SMB, startup, or sick of clunky CRMs. HubSpot's Sales Hub makes connecting another tech easy and empowering the sales teams to focus on selling vs manual work. The Hub works amazingly for personalization, reporting, getting meetings set, and so much more! If your team is huge, you can split them up by whatever you need and use playbooks to help train new team members.
Score 9 out of 10
Vetted Review
Verified User
Review Source
If you want to have a powerful and intuitive CRM tool that includes sales engagement functionality and sales analytics for ever-growing teams. The platform enables our sales team to get richer insights and warmer leads, and always on top of communications with customers and our own team. It significantly increased efficiency and effectiveness.
Score 8 out of 10
Vetted Review
Verified User
Review Source
HubSpot Sales Hub is great for many organizations. We find that companies tend to adopt it if they have not used a CRM before, or had a CRM in the past that was too complicated so it lacked adoption across the organization. [HubSpot] Sales Hub is great for teams with even just one sales person, and we've found teams of 50+ sales people can use it. The only time we have seen it not be as well suited is for enterprise organizations who require a more complex CRM with more customization options.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Well Suited
- Looking to automate your sales outreach program
- Moving all your activity to one database and being able to effectively manage it
- Keeping track of your funnel and automating reminders on past due items
- Looking to scale your business and teams

Less Appropriate
- Robust project management tool
Meredith Mackay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
HubSpot Sales Hub is great for Sales teams and Marketing teams looking to streamline a lot of their processes and reach more prospects. I haven't seen it being used for account management once the sale has closed but up until the sale has closed, it does a great job of tracking and alerting staff of new activity on the account.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is a great tool for customer Service/Sales teams to be able to work efficiently. Sequencing/automation is really helpful when you have lots of leads that need to be followed up with. When combined with the meeting scheduler and email template tool, you have a great foundation for success. If you have a very complicated sales process, then you may want more features than are available in setting up a pipeline.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I'd highly recommend HubSpot Sales Hub to other companies that are searching for a well-integrated, streamlined solution for their sales teams. Sales is highly based on cold outreach and automated targeted email campaigns. Saying this, my sales team has succeeded with HubSpot Sales Hub in tracking prospect engagement, prioritizing which accounts to spend our time on, and accessing the Playbook for effective discovery calls and demos.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Hubspot delivers really good functionality for the price. Although it cannot do everything, it does the basics really well and helps out team manage prospective clients. When linked to the marketing tools, it becomes a very powerful sales resource to help us identify hot prospects from our website and website campaigns.
Score 8 out of 10
Vetted Review
Verified User
Review Source
HubSpot Sales Hub is well suited for the Sales team, Inside and BDR functions. The platform is great for Marketing functions also because it helps us understand more about the prospect. Sales can document and automate a lot of functions. Sales also benefits from being able to push out contact and track it. It is not well suited for customers that don't have a CRM to house all the helpful data.
Score 8 out of 10
Vetted Review
Verified User
Review Source
HubSpot is really well suited to automating email campaigns and then evaluating them to determine how effective certain messaging was. It further helps you to determine the level of interest from a prospect depending on how often they interact with your email. If you have sent multiple pieces of content it also allows you to understand what the prospect might be most interested in.

HubSpot is specifically set up for inbound sales teams, and it appears to not be as effective for outbound sales teams for this reason. The whole user interface could be a bit faster to use and go through in order to complete more tasks, for example.
Score 9 out of 10
Vetted Review
Verified User
Review Source
If you are sending out documents for prospects to review, HubSpot Sales is excellent because it provides detailed info about not only whether or not the document was viewed. Details about which pages, and even how long per page! It also provides tracking info for emails, allowing you to see how many times, and when, and even WHO is opening them. I'm sure there are MANY things I'm missing. I hope to learn more about it and find new ways to utilize it.
February 11, 2020

A salesperson's dream

Judah Ross | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I can't think of any situation where it wouldn't be a great fit. CRMs have always been the bane of every salesperson's existence but HS Sales actually makes it fun. The only time I may recommend something like SFDC is if you have a massive org with 100s of reps, need a very customized process and have a full-time team to manage it. Even then I'd still use HS as an add-on tool.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I would and I have recommended HubSpot to a lot of small businesses that are now ready to scale and are looking to set up their systems and processes in order to save them time and frustration. The fact that it’s primarily by feel and has features that help to create landing pages, automate communications and alert you on potential leads is fantastic.
The only downside with HubSpot is when you want to grow beyond the free tool. The steep cost from the free to the paid plan is a major expense, and that may push others to look for an alternative that are more cost-effective.
February 27, 2020

HubSpot Sales Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
The scenario that HubSpot shines is the top of the sales funnel when prospective sales are being nurtured through the qualification process. HubSpot allows the user the ability to manage this stage and management easy insight into sales across the organization. I have found HubSpot is not the best option in the single-member, small businesses or for independent contractor roles. The monthly subscription cost seems a bit high to justify in these scenarios.
Score 6 out of 10
Vetted Review
Verified User
Review Source
I would recommend HubSpot Sales for those needing a comprehensive sales team solution for a small team. Although it is scalable it can be quite pricey. We currently have a 5 seat plan on a monthly payment plan for $432 (includes tax). We can integrate free users but they do not have all the features the HubSpot Sales subscription does.
Score 7 out of 10
Vetted Review
Verified User
Review Source
HubSpot Sales is meeting the needs of our organization and allows for enough customization to keep up with our growing team. The sales and marketing areas are robust and allow for detailed tracking of information. There are challenges with appropriate labeling or the ability to slice and dice information for outreach. The customer experience team uses it for all relationship management efforts and to track our renewal process. More CX functionality would be appreciated.

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

HubSpot Sales Hub Pricing

HubSpot Sales Hub Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

What are HubSpot Sales Hub's top competitors?

Outreach, Yesware, and Salesloft are common alternatives for HubSpot Sales Hub.

What is HubSpot Sales Hub's best feature?

Reviewers rate Usability highest, with a score of 8.8.

Who uses HubSpot Sales Hub?

The most common users of HubSpot Sales Hub are from Small Businesses and the Computer Software industry.