Skype is cheap and effective
September 14, 2019

Skype is cheap and effective

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

We have used Skype as our primary means of instant messaging for many years. It's been handy in day to day functions, co-worker collaboration, and interoffice communications. It's being used by many people across all departments here in our primary office as well as our executive office, along with our roaming field users.
  • Easy to learn and use.
  • Instantly reach out to others and get instant feedback in most cases.
  • Nicely laid-out interface.
  • Notifications used to be better, and it is easy to miss new messages if you are away from your desk.
  • Sometimes the systray icon becomes invisible.
  • Once in a while, it seems like it's just not running and I have to start it again.
  • Better internal communication.
  • Less time spent emailing.
  • Less time spent getting up and walking into other offices to have discussions.
Once, we had a strange issue where users couldn't reset their passwords. When you reset a password it's supposed to send an email to them with a code which it did, but they would copy and paste that code into the site asking for it and it would say it's invalid every time.

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Skype is suitable for any user or company - large or small.

Skype Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
10
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
10
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated