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Skype Reviews

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1828 Ratings
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Score 7.9 out of 100
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Reviews (1-25 of 81)

Ricardo G Lopes | TrustRadius Reviewer
November 18, 2019

Skype, where will be in 3 more years? Who knows!!

Ricardo G Lopes
Score 6 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use it for business meetings to provide quotes, discuss these quotes, and perform closings. We no longer provide very simple remote support, as this feature has been deprecated. We also participate in team status meetings using audio, not video. For phone services, I used to have a foreign phone number for an overseas branch, and it was a pretty useful feature, as the local customer thought we were answering locally. Now, we don't have operations in that location.
We also perform multi-country team meetings, which expedite decisions and make them more consensual.
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Shajae Barrett | TrustRadius Reviewer
March 31, 2020

Skype to connect to clients worldwide

Shajae Barrett
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

As an English as a Second Language teacher, it is crucial to have Skype. My employer used Skype to conduct an interview with me, seeing that I was in Jamaica and my employer in China. Skype is used for interviews and as a medium to conduct classes for my Chinese students who need to learn English as a second language. Classes are sometimes held online. Skype improves the overall productivity of our company. Students are able to see you in real-time, and teachers are able to video conference.
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Vivian Vassar | TrustRadius Reviewer
November 19, 2019

Skype - Good for Meetings and Collaboration but Still Needs To Improve Connection Quality

Vivian Vassar
Score 6 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Skype to talk to staff who work remotely and who don't come into the office. We also use Skype to talk to suppliers who use the video to show us products and goods that we might want to buy. It's easier to see details and we can see how the goods look in real life rather than just seeing them in pictures.
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Kinga Odziemek | TrustRadius Reviewer
October 30, 2019

The one and only Skype

Kinga Odziemek
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Skype mainly for communication with our Remote team, Outsourcing teams and some of our clients who do not like other communication platforms. We use it on a daily basis, using both desktop and mobile apps. We have been using it from the very start of Brainy Bees, I have also used it personally.
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Ray Fisher | TrustRadius Reviewer
October 28, 2019

Skype is a time-saver

Ray Fisher
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Using Skype allows our team to have meetings without leaving your desk. This gives us the ability to have meetings more frequently than you would if you were to all meet in one location. Skype also allows you to join in on meetings by mobile devices. This saves so much unneeded drive time and is so much more convenient for all.
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Shawngela Pierce | TrustRadius Reviewer
October 17, 2019

Skype is an excellent tool for online video conferencing!

Shawngela Pierce
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

I use Skype mostly for online video consultations with my clients. Skype is a great tool to have and use because it helps me to contact my clients for free—even my clients who are in another country. I can use it to chat with them, video calls or just use it to call them without the video.
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Colt Bewley | TrustRadius Reviewer
December 05, 2019

Excellent Program for businesses of any size!

Colt Bewley
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Skype is being used across the entire organization. One of the biggest areas it addresses is the ability to interview candidates who are not local. Instead of spending hundreds of dollars on flights, rental car. hotel, etc., we are able to interview them via Skype and usually make a decision without the need to fly them out. We also utilize Messenger through our organization, which is also helpful considering we have 3 corporate offices and over 80 facilities statewide.
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David Krat | TrustRadius Reviewer
November 26, 2019

Skype is Great

David Krat
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Skype throughout our company as an instant messenger, I rarely use it for phone calls or videos, but other employees do.
Read David Krat's full review
Anonymous | TrustRadius Reviewer
March 17, 2020

Runaway from Skype

Verified User
Score 2 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Skype for communication with the client on voice and text chat. With Skype, because the communication is in real-time it saves a lot of effort with back and forth emailing or contacting over the phone (i.e if the client has Skype ID).
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Anonymous | TrustRadius Reviewer
November 11, 2019

Internet based communication done right

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Skype is an internet-based telecommunications tool that I as a business operator use to communicate with merchants and other providers. I find it a great and valuable communication tool compared to other communication apps. Using Skype saves me lots of money on international calls since the calls are virtually free. Furthermore, this app works on various platforms making it available no matter what device I'm using, which is extremely convenient.
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Anonymous | TrustRadius Reviewer
October 18, 2019

Skype is an average quality product but does its job when it comes to messaging and making audio/video calls

Verified User
Score 4 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

I work for a corporation with over 25000 employees worldwide. There are multiple locations, different time zones. We use Skype to communicate with each other. It especially works great for communicating with employees abroad. Skype is definitely better than using emails. We definitely prefer Skype to emails because we don't have to sound formal and we can communicate fast.
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Anonymous | TrustRadius Reviewer
October 17, 2019

The best video calling software for business

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Skype when one or more team members are working remotely, away on holiday, or on a business trip out of the university in order to conduct meetings by audio or video calls. This has proved very effective in being able to have discussions and address issues when not everybody can be present in the department at the same time.
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Anonymous | TrustRadius Reviewer
January 10, 2020

Skype is great for daily team communications

Verified User
Score 10 out of 10
Vetted Review
Reseller
Review Source

Use Cases and Deployment Scope

We adopted Skype simply to communicate with workers, plus to address our client's inquiries. It manages basic communication issues. With my organization's growth, I chose to get the premium package and it turned out to be way more efficient, enabling international calls and connections among peers. I was very happy with the results and I recommend it.
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Anonymous | TrustRadius Reviewer
December 05, 2019

Premiere For Business Interaction

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

This application is an entrusted source, second to Google Chats, as a means for our employees to communicate current issues and needs to be met across the merchandise updates and franchise under certain circumstances, conditions with certain requirements to be carried out by certain personnel. This easily rids the need for in-person conferencing which is a common disdain among fellow employees.

















































































































































































































































































































































































































































































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Anonymous | TrustRadius Reviewer
November 04, 2019

Skype for the best meetings.

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Skype is used by almost everyone in the organization. It allows us to communicate with external clients, vendors and partners. We have had good success with Skype being a tool to having virtual meetings. We have had conversations with users around the world. It is a tool that is widely used!
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Ho'omana Nathan Horton | TrustRadius Reviewer
September 10, 2019

Skype has grown a lot, but is still a little outclassed by Teams and Zoom

Ho'omana Nathan Horton
Score 7 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Skype is included with the university's Office 365 subscription, and all Active Directory users can access and be contacted via Skype. We sometimes use it for within- and between-department communication, especially for quick instant messaging. Skype is, of course, one of the original household names in videoconferencing, etc., but we don't use it much for that on a daily basis.
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Kaleb-John Loo | TrustRadius Reviewer
September 22, 2019

Great Video Conferencing and More

Kaleb-John Loo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Skype is used to communicate within the office. Whether we require a simple quick instant message, a phone call, or a video call, Skype provides the means to reliably relay information. With Skype being installed on all of the computers and providing each employee with an account, it means that we can create an interoffice communication network when emails are not sufficient enough. Skype saves time by providing an instant connection between employees so that they can address any problem with a quick conversation.
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Lindsey Schultz | TrustRadius Reviewer
September 17, 2019

Skype is simply sensational!

Lindsey Schultz
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Skype is being used to communicate internally with coworkers as opposed to email or getting up to talk to someone. It is used by all departments across the organization and it makes it easy to communicate when a quick response is needed especially with remote employees.
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Emmy Hammond | TrustRadius Reviewer
September 12, 2019

Useful for client communication around the world

Emmy Hammond
Score 7 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We are a small (but growing pretty quickly) legal services organization that uses a variety of communication platforms, including Skype, to communicate with our partners, pro bono attorneys, board members, and clients around the world. Every department uses Skype for different reasons, but I would say it is most heavily used by the direct services department, which provides legal aid. It is a way for us to communicate across different time zones.
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Carlo Borja | TrustRadius Reviewer
September 12, 2019

Used to be the best, but competition is growing stronger and better.

Carlo Borja
Score 6 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We have been using Skype mostly to communicate with people outside of the organization. It has been the default communication tool we have had for years. Audio and video work great together to be able to hold efficient virtual team meetings. It has also been a way for us to know who is currently online and who is not available.
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Gil Parrish | TrustRadius Reviewer
October 06, 2019

Skype is a solid performer

Gil Parrish
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Skype from our desktop computers. It enables us to communicate with clients and prospective clients without using personal cell phones or landline phones.
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Erica Terry | TrustRadius Reviewer
September 24, 2019

Skype Connect with those around you anywhere!!!

Erica Terry
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We used Skype as a department for meetings among the team, when we worked remotely, traveled etc. It allows those not available in the office to be able to interact and be a part of a in person meeting, while still being able to be home or anywhere! Skype can also be used on your phone which makes it all the easier to connect with those around you.
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Mark Cruver, M. Ed. CSA, CEP | TrustRadius Reviewer
September 15, 2019

My Second Choice

Mark Cruver, M. Ed. CSA, CEP
Score 4 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We used Skype as a backup video conferencing tool when others fail to operate in a stable environment. We have found it to be less stable than other platforms but serves our needs in communicating with students. We find that many households are familiar with Skype and the brand holds respect that is welcomed.
Read Mark Cruver, M. Ed. CSA, CEP's full review

Skype Scorecard Summary

Likelihood to Recommend (1828)
7.9
Likelihood to Renew (4)
8.6
Usability (2)
9.0
Support Rating (40)
7.1
Implementation Rating (1)
8.0

Feature Scorecard Summary

High quality audio (78)
8.2
High quality video (76)
7.8
Low bandwidth requirements (75)
6.7
Mobile support (68)
7.6
Desktop sharing (69)
8.4
Whiteboards (32)
7.2
Calendar integration (44)
7.5
Meeting initiation (59)
7.7
Integrates with social media (37)
6.8
Record meetings / events (39)
7.9
Slideshows (39)
7.5
Live chat (65)
8.5
Audience polling (32)
7.6
Q&A (31)
8.1
User authentication (55)
8.1
Participant roles & permissions (49)
7.4
Confidential attendee list (35)
6.8

About Skype

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Categories:  VoIP,  Web Conferencing

Skype Technical Details

Operating Systems: Unspecified
Mobile Application:No