Favorite Telecommunications Application
September 13, 2019

Favorite Telecommunications Application

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

We use it across our department because we prefer the quality of Skype compared to Google Hangouts.
  • Video calls.
  • Instant messaging.
  • Screensharing.
  • Privacy - There is no security offered in knowing that your calls are 100% private.
  • Customization - It would be nice to be able to change the UI for companies.
  • Affordably host remote usability studies, instead of investing in expensive or subpar software.
  • Creates better collaboration which encourages swifter work.
I think Skype far outways Google Hangouts in quality and features (whiteboarding, slideshows, etc.). Cisco Webex is nice, but I feel it's too expensive for its offerings.
I've never had a reason to contact support!

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Yes

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Skype is well-suited for team collaboration, and remote usability studies (sharing screen, recording calls).

Skype Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
8
Mobile support
8
Desktop sharing
10
Whiteboards
8
Calendar integration
10
Meeting initiation
10
Integrates with social media
10
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
9
Confidential attendee list
9