Nice tool for collaboration with colleagues
April 29, 2021

Nice tool for collaboration with colleagues

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync)

Skype for Business is used for internal communications. It can be easily integrated with Microsoft Outlook which helps it easier to set up meetings. Sending invitations outside the business is also possible by sharing a single conference line. Screen share and video conferencing is also possible. Dial in through laptop and phone is also available and makes it easier to access.

Pros

  • Collaboration
  • Seamless integration with Outlook
  • Phone and laptop support

Cons

  • Audio quality is sometimes poor
  • Application takes longer to start
  • Sometimes the application consumes too much memory allowing it to crash
  • collaboration with teams
  • Tasks are achieved in a faster amount of time
  • Integration with Microsoft Outlook is seamless
Skype for Business is an effective tool for collaborating and getting issues resolved. Great application for screen share on laptops which helps to resolve issues remotely. Audio and video quality is good for screen sharing and conference calls. File sharing is also possible which helps in troubleshooting. People can join in using the invitation.

Do you think Skype for Business / Lync (discontinued) delivers good value for the price?

Yes

Are you happy with Skype for Business / Lync (discontinued)'s feature set?

Yes

Did Skype for Business / Lync (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business / Lync (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business / Lync (discontinued) again?

No

It's suited for collaboration and organizing meetings within and outside the organization. The screen share quality is great but needs improvement. The application takes time to load and consumes lot of memory which causes the application to crash. Integrating the application with Outlook is seamless and requires little time to set it up.

Skype for Business / Lync (discontinued) Feature Ratings

6.5
High quality audio
6
High quality video
7
Low bandwidth requirements
5
Mobile support
8
8.0
Desktop sharing
8
Whiteboards
Not Rated
7.5
Calendar integration
8
Meeting initiation
8
Integrates with social media
8
Record meetings / events
6
Slideshows
Not Rated
6.7
Live chat
7
Audience polling
6
Q&A
7
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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