Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams

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Top Rated
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Score 7.5 out of 100
Top Rated
Skype for Business (formerly Lync), now part of Microsoft Teams

Overview

Recent Reviews

Great communication tool overall.

9
April 28, 2022
In my role, Skype has been useful for team meetings and gatherings. During the work from home part of my employment, it was a necessary …
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Skype Review

6
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …

Skype keeps employees connected!

8
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …

Stay Connected with Skype for Business

5
November 07, 2021
Skype for Business makes it easy for us to connect and collaborate with coworkers and vendors: via message conversations and voice or …
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Skype for business review

9
October 27, 2021
Skype for business is used across the whole organization in Capgemini. We use Skype to connect with colleagues and to organize meetings. …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 17 features

Desktop sharing (193)

8.1
81%

High quality audio (192)

8.0
80%

High quality video (187)

7.8
78%

Low bandwidth requirements (184)

6.8
68%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

2 people want pricing too

Alternatives Pricing

What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

What is Discord?

Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for…

Features Scorecard

Performance & Compatibility of Online Events Software

7.4
74%

Screen Sharing

7.8
78%

Online Meetings / Events

7.7
77%

Online Events Collaboration

7.8
78%

Online Events Security

7.6
76%

Product Details

What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business (formerly Lync), now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

What is Skype for Business (formerly Lync), now part of Microsoft Teams's best feature?

Reviewers rate Calendar integration and Live chat highest, with a score of 8.3.

Who uses Skype for Business (formerly Lync), now part of Microsoft Teams?

The most common users of Skype for Business (formerly Lync), now part of Microsoft Teams are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (2459)

Ratings

Reviews

(1-25 of 198)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy Communication.
  • Simple to use when set up.
  • Good user interface.
  • Good integration with other Microsoft product like Outlook.
  • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
  • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
  • Statuses sometimes are unreliable and do not display correctly .
March 21, 2022

Skype Review

Score 6 out of 10
Vetted Review
Verified User
Review Source
  • set do not disturb during meeting after check the show me as do not disturb when i share my desktop it is available in Skype for business settings inside the status.
  • you can record all video's chatting very easily in case you need to remember conversation than you will get it all with the help of video recorder and also you can set resolation.
  • you can open easily Skype meeting calendar in your outlook directly
  • we can share power point and word files for viewing your team members it is very useful feature.
  • Documentation is not the best. It has t
  • Messaging is not available in chronological order which is not easy to comprehend
  • Sometimes users have not been able to make video calls, the need to restart the Skype app, unable to send messages. these issues have to be fixed first.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • conference calls
  • messaging with notification
  • syncing with outlook calendar
  • status settings
  • organization of contacts
  • conversation history
  • connection to corporate directory
  • organization charts
  • file sharing
  • task tracking as a group
  • multi screen sharing
  • Multiple presenters
  • connection with other productivity applications
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Communication with coworkers.
  • Multiple channels of communication.
  • Ability to see coworkers status easily.
  • Chat rooms could be better integrated.
  • Sending attachments could be more seamless.
  • Integrate better with email systems.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Video conferencing
  • Instant messaging
  • Desktop presentation
  • Integration with Exchange server
  • From my experience, the offline instant messaging is not good
  • Client applications on mobile devices suffer performance issues
  • There are problems when the number of people in a single session goes over 300
Muhammad Hossain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Sharing presentations amongst participants and integration with other Microsoft products is a great feature.
  • Each team has multiple channels for different topics and excels at graphical input.
  • Other apps also help improve workflow, and participants can easily add their content and comment on it.
  • More emoticons for messages and faster client upgrades would be nice.
  • With low bandwidth internet connections, it appears that platform integration is problematic.
  • Automatic transcription of audio and presence sharing between Skype and Microsoft Teams would be nice features.
Jian Groenewald | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Video playback is excellent.
  • No robotic voices or disconnects with sound.
  • Ease of use.
  • Would like to see more gifs added as well as improved emojis.
  • A place in which you could save templates within the app for ease of access.
  • Voice note functionality for PC and not just mobile.
Shafiq Ahmed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • One of the most powerful and useful application for online meetings and conferences.
  • Skype for Business user interface is simple, clear and easy to use.
  • It is easier for customers further away to use them, then this will be a better platform.
  • It integrates with outlook to enable you to schedule meetings with multi participants.
  • It's also fine to search for older messages.
  • The most downside of Skype is that it charges for calls to other landlines and networks.
  • It does not automatically update the location.
  • More people can enter at times, but the voice is not always clear.
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • Keeping Teams Chat front and center helps with workflow--especially the one-and-done answer or even chatting back and forth if necessary
  • Power users can use Teams in Chats and Channels; Channels are especially good for group projects
  • Teams Chat saves your chat history in the event you need to view the conversation in the future to refresh your memory
  • It requires more memory because of all the other features in Teams, so it takes a little more time to load than Skype did.
  • The layout of the new Teams chat is not as user friendly as Skype was. More features are not always better for simple use.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Sharing presentations amongst participants
  • Participants can bring in additional materials easily, comment on same
  • Very good at graphical input
  • To avoid multiple people speaking at once and talking over each other, it would be helpful to have a hand raise function for speakers
  • Graphics can sometimes be slow in loading, so a provision for uploading presentations to each of the participants could avoid lags due to slow internet connectivity
Roshni Rahman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Quickly check a user's status and communicate with them.
  • Video conferencing is breathtaking, and the voice quality is excellent.
  • It's a very user-friendly site with straightforward responses.
  • Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
  • The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
  • This tool is easy to use and integrates with Calendar to view team members' schedules.
  • There are times when calls drop, and the app consumes a lot of data, and there are times when the call quality improves.
  • The ability to record Skype calls and write messages using voice commands would be helpful to features.
  • Improved mobile integration and more frequent security and application updates are needed and new and exciting features in the applications.
Aononna Tazin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Organizations will appreciate the simple user interface and seamless integration with other Microsoft products with this excellent instant messaging app.
  • Teams can have multiple channels for different topics and make video calls and phone calls, and all communication is well organized within each Team.
  • Sharing documents is as simple as dragging and dropping them into a chat window. We can form our groups in a precise manner.
  • Integration with third-party apps and the ease with which it can be escalated to higher levels of communication also aid in streamlining workflow.
  • The conference call quality could be better, and it is expensive compared to other similar apps.
  • There are problems with connectivity in large meetings and the number of people who can attend is restricted.
  • File sharing and VoIP use a lot of bandwidth. Searching for old messages is a problem right from the start. Unfortunately, the search function is not practical.
Dushyant Pathak (DKP) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
  • Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
  • Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
  • It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
  • Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • The application on windows 10 is lightweight. No CPU/Memory hogging
  • Simple and easy to use interface
  • Can be deployed in Cloud/Hybrid/on-prem
  • Skype for business messages on Apple watch
  • ability to mask/disable sending sensitive messages containing credit card numbers.
  • Would be nice to get the option of using WebUI
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Its audio quality is very good.
  • I like it’s ignore message button functionality, I didn’t find this in any other app
  • The video conferencing quality is absolutely fantastic.
  • Skype can be improved in storing history chats.
  • Sometimes it creates issue while presenting screen.
  • Sometimes it doesn’t send messages when the recipient is offline and I face this problem multiple times.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Integration with outlook
  • Alerts and missed conversation notification
  • Saves conversation in mail
  • Ability to configure time for online availablity
  • Great for video calls
  • No dark mode
  • Updates are not regular
  • No noise cancellation feature in calls
  • Cluttered chat windows
  • Cant send large files
  • No stickers or GIFs support in chat
July 29, 2021

Skype 4 life

Score 3 out of 10
Vetted Review
Verified User
Review Source
  • See users status before contacting them
  • Have a good idea that the will respond before you reach out to them
  • Good quality of voice
  • Easy to use
  • Easy to escalate to higher forms of communication
  • Integration to other platforms
  • Presence shared between Skype and ms teams
  • Faster upgrades to clients
Firaz Peer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Integration across other Microsoft products is great feature.
  • All communication is well organized within individual Teams and each team can have multiple channels for different topics.
  • Integration with third party apps also helps improve workflow.
  • Doesn't seem to work well with low bandwidth internet connections.
  • Automatic transcription of audio would be a nice feature to have.
  • More emoticons to react to messages would be nice.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Meeting scheduling
  • Calendar integration helps in looking at schedules of team members
  • Screen sharing, Desktop sharing helps quickly share the work we are working on
  • Integration with Other market tools helps SHARE work being done on them
  • [I feel it] Must have feature to grab the screen shot and share right away while meeting is in progress
  • More stability on low bandwidth connections
  • An appstore to connect with market tools such as DevOps etc
Gavin Scott-Miller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Video conferencing (very few connection problems)
  • Chat has historical data
  • Signed in users tracking
  • Chats are broken into several threads instead of one persistent thread
  • Link sharing and document sharing are a major problem
  • Groups and collaboration need improvement
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Best tool for conversation within the whole organization.
  • Video conferencing is very amazing.
  • Very very user-friendly.
  • Sharing documents over chat is very simple.
  • You can create your groups in a very proper way.
  • Very simple to use.
  • No additional training is required to use this tool.
  • You can show your status as available, busy, away, do not disturb, In [the] meeting, etc as your convenient and work.
  • We can share our screen and can take control as well of others.
  • We can show only one window to the others and can do our other works in other windows at the same time.
  • Sometimes if [...] you have another window, like watching any video [and] you don't touch the mouse, [...] Skype will show your status as away[...].
  • Sometimes it takes [a] little more time to log in.
  • Meeting creation and sending [invitations are a] little tough.
  • Your status will show [as] 'away' just after 4-5 minutes if you don't touch the mouse, no matter your window is open and watching something else. It is its biggest con.
June 13, 2021

Okay app for IM

Sushant goyal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Very good instant messaging app f[o]r organi[z]ations with minimal UI.
  • Easy to make video calls, phone calls.
  • One can share screen with everyone you are calling, helpful in case of showing presentation or giving lectures.
  • We can even make calls to particular phone number through Skype for Business.
  • Can share documents and files over Skype for Business app.
  • In todays scenario it is bit costly compared to other similar apps available in market.
  • UI is way too old. It needs redevelopment.
  • Searching old messages is problematic from [the] start of using this app. Search doesn't work good.
  • Number of person able to attend meeting is limited.
Akhilesh Arya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Safe and secure Internet calls
  • It is integrated with office 365
  • Mobile UI is relatively simple and easy to use
  • File sharing and VOIP requires really good bandwidth
  • Definitely needs improvements in conference calls quality