Skype for Business (formerly Lync), now part of Microsoft Teams

Easy Communication.

Simple to use when set up.

Good user interface.

Good integration with other Microsoft product like Outlook.

Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.

Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.

Statuses sometimes are unreliable and do not display correctly .

set do not disturb during meeting after check the show me as do not disturb when i share my desktop it is available in Skype for business settings inside the status.

you can record all video's chatting very easily in case you need to remember conversation than you will get it all with the help of video recorder and also you can set resolation.

you can open easily Skype meeting calendar in your outlook directly

we can share power point and word files for viewing your team members it is very useful feature.

Documentation is not the best. It has t

Messaging is not available in chronological order which is not easy to comprehend

Sometimes users have not been able to make video calls, the need to restart the Skype app, unable to send messages. these issues have to be fixed first.

conference calls

messaging with notification

syncing with outlook calendar

status settings

organization of contacts

conversation history

connection to corporate directory

organization charts

file sharing

task tracking as a group

multi screen sharing

Multiple presenters

connection with other productivity applications

Communication with coworkers.

Multiple channels of communication.

Ability to see coworkers status easily.

Chat rooms could be better integrated.

Sending attachments could be more seamless.

Integrate better with email systems.

Video conferencing

Instant messaging

Desktop presentation

Integration with Exchange server

From my experience, the offline instant messaging is not good

Client applications on mobile devices suffer performance issues

There are problems when the number of people in a single session goes over 300

Sharing presentations amongst participants and integration with other Microsoft products is a great feature.

Each team has multiple channels for different topics and excels at graphical input.

Other apps also help improve workflow, and participants can easily add their content and comment on it.

More emoticons for messages and faster client upgrades would be nice.

With low bandwidth internet connections, it appears that platform integration is problematic.

Automatic transcription of audio and presence sharing between Skype and Microsoft Teams would be nice features.

Video playback is excellent.

No robotic voices or disconnects with sound.

Ease of use.

Would like to see more gifs added as well as improved emojis.

A place in which you could save templates within the app for ease of access.

Voice note functionality for PC and not just mobile.

One of the most powerful and useful application for online meetings and conferences.

Skype for Business user interface is simple, clear and easy to use.

It is easier for customers further away to use them, then this will be a better platform.

It integrates with outlook to enable you to schedule meetings with multi participants.

It's also fine to search for older messages.

The most downside of Skype is that it charges for calls to other landlines and networks.

It does not automatically update the location.

More people can enter at times, but the voice is not always clear.

Keeping Teams Chat front and center helps with workflow--especially the one-and-done answer or even chatting back and forth if necessary

Power users can use Teams in Chats and Channels; Channels are especially good for group projects

Teams Chat saves your chat history in the event you need to view the conversation in the future to refresh your memory

It requires more memory because of all the other features in Teams, so it takes a little more time to load than Skype did.

The layout of the new Teams chat is not as user friendly as Skype was. More features are not always better for simple use.

Sharing presentations amongst participants

Participants can bring in additional materials easily, comment on same

Very good at graphical input

To avoid multiple people speaking at once and talking over each other, it would be helpful to have a hand raise function for speakers

Graphics can sometimes be slow in loading, so a provision for uploading presentations to each of the participants could avoid lags due to slow internet connectivity

Quickly check a user's status and communicate with them.

Video conferencing is breathtaking, and the voice quality is excellent.

It's a very user-friendly site with straightforward responses.

Cloud, hybrid and on-premise deployment options are available for document sharing via chat.

The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.

This tool is easy to use and integrates with Calendar to view team members' schedules.

There are times when calls drop, and the app consumes a lot of data, and there are times when the call quality improves.

The ability to record Skype calls and write messages using voice commands would be helpful to features.

Improved mobile integration and more frequent security and application updates are needed and new and exciting features in the applications.

Organizations will appreciate the simple user interface and seamless integration with other Microsoft products with this excellent instant messaging app.

Teams can have multiple channels for different topics and make video calls and phone calls, and all communication is well organized within each Team.

Sharing documents is as simple as dragging and dropping them into a chat window. We can form our groups in a precise manner.

Integration with third-party apps and the ease with which it can be escalated to higher levels of communication also aid in streamlining workflow.

The conference call quality could be better, and it is expensive compared to other similar apps.

There are problems with connectivity in large meetings and the number of people who can attend is restricted.

File sharing and VoIP use a lot of bandwidth. Searching for old messages is a problem right from the start. Unfortunately, the search function is not practical.

Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.

Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.

Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.

Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.

Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.

Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.

It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.

Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.

The application on windows 10 is lightweight. No CPU/Memory hogging

Simple and easy to use interface

Can be deployed in Cloud/Hybrid/on-prem

Skype for business messages on Apple watch

ability to mask/disable sending sensitive messages containing credit card numbers.

Would be nice to get the option of using WebUI

Its audio quality is very good.

I like it’s ignore message button functionality, I didn’t find this in any other app

The video conferencing quality is absolutely fantastic.

Skype can be improved in storing history chats.

Sometimes it creates issue while presenting screen.

Sometimes it doesn’t send messages when the recipient is offline and I face this problem multiple times.

Integration with outlook

Alerts and missed conversation notification

Saves conversation in mail

Ability to configure time for online availablity

Great for video calls

No dark mode

Updates are not regular

No noise cancellation feature in calls

Cluttered chat windows

Cant send large files

No stickers or GIFs support in chat

See users status before contacting them

Have a good idea that the will respond before you reach out to them

Good quality of voice

Easy to use

Easy to escalate to higher forms of communication

Integration to other platforms

Presence shared between Skype and ms teams

Faster upgrades to clients

Integration across other Microsoft products is great feature.

All communication is well organized within individual Teams and each team can have multiple channels for different topics.

Integration with third party apps also helps improve workflow.

Doesn't seem to work well with low bandwidth internet connections.

Automatic transcription of audio would be a nice feature to have.

More emoticons to react to messages would be nice.

Meeting scheduling

Calendar integration helps in looking at schedules of team members

Screen sharing, Desktop sharing helps quickly share the work we are working on

Integration with Other market tools helps SHARE work being done on them

[I feel it] Must have feature to grab the screen shot and share right away while meeting is in progress

More stability on low bandwidth connections

An appstore to connect with market tools such as DevOps etc

Instant messaging.

Video calls.

Shared files.

Spaces in the organization.

Video calling functions.

Spaces within videoconferences.

Video conference functions.

Video conferencing (very few connection problems)

Chat has historical data

Signed in users tracking

Chats are broken into several threads instead of one persistent thread

Link sharing and document sharing are a major problem

Groups and collaboration need improvement

Best tool for conversation within the whole organization.

Video conferencing is very amazing.

Very very user-friendly.

Sharing documents over chat is very simple.

You can create your groups in a very proper way.

Very simple to use.

No additional training is required to use this tool.

You can show your status as available, busy, away, do not disturb, In [the] meeting, etc as your convenient and work.

We can share our screen and can take control as well of others.

We can show only one window to the others and can do our other works in other windows at the same time.

Sometimes if [...] you have another window, like watching any video [and] you don't touch the mouse, [...] Skype will show your status as away[...].

Sometimes it takes [a] little more time to log in.

Meeting creation and sending [invitations are a] little tough.

Your status will show [as] 'away' just after 4-5 minutes if you don't touch the mouse, no matter your window is open and watching something else. It is its biggest con.

Very good instant messaging app f[o]r organi[z]ations with minimal UI.

Easy to make video calls, phone calls.

One can share screen with everyone you are calling, helpful in case of showing presentation or giving lectures.

We can even make calls to particular phone number through Skype for Business.

Can share documents and files over Skype for Business app.

In todays scenario it is bit costly compared to other similar apps available in market.

UI is way too old. It needs redevelopment.

Searching old messages is problematic from [the] start of using this app. Search doesn't work good.

Number of person able to attend meeting is limited.

Safe and secure Internet calls

It is integrated with office 365

Mobile UI is relatively simple and easy to use

File sharing and VOIP requires really good bandwidth

Definitely needs improvements in conference calls quality

Strong VOIP capabilities

Address book

Video conferencing

Obviously relies on an internet connection

Some settings are not very intuitive when needing to change them