Item: Skype for Business, now part of Microsoft Teams
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Skype for Business is very easy and convenient tool used for messaging across our company. It is used by whole organization to communicate virtually. We find it best while seeing other user screen and when presenting the screen to others. Voice clarity are so clear and precise in the group meeting.
Easily send and receive the files. What else we need!!

Pros and Cons

Voice clarity
Presentation
GUI

Few options are not easily available - like creating groups
video quality
Menu tab

Return on Investment

neatly designed
very user friendly
less cost

Alternatives Considered

Microsoft Teams

We have Skype and teams both in the company. Teams GUI is very great when compared to Skype and also it has more features and options.
It works with other 365 products. File storage, video quality is much better. Also, application integration are tremendous. It shows best suited for working environment.

Key Insights

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

Yes

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Other Software Used

Zoom, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Microsoft Teams

Likelihood to Recommend

It is well suited well having one-to-one contact with someone within the network. It looks easy to use at first sight. Looks less appropriate when having a group calls and to identity who is talking at the moment.

I find it very [good] when communication with someone. It is so easy and very user friendly.

Intelligence chat pack

Overall Satisfaction with Skype for Business (formerly Lync)