Slack revolutionized my life
August 16, 2019

Slack revolutionized my life

Daniel Morse | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack has revolutionized the way we communicate and share updates. I first came across slack when joining a new research group, where the lead is split between ours and another academic institution. Email is a bit difficult to keep track of when you're as senior as he is, so I was told to use Slack to keep him up to date with things and ask any questions.
I have since used it for my project, and it is by far one of the easiest ways to manage and communicate with the rest of the team on a day to day basis. I can manage, read, reply to and create my own messages at my leisure, as I could with emails, but without the faff.
  • Simple design and super easy to use.
  • Lots of customizations and integrations of other apps (like calendars).
  • Having a standalone app makes it much more appealing to the younger generation who would prefer to be able to access it on the move too.
  • I had a few issues in trying to get the channels set up properly, but less of an issue and more of a learning experience.
  • It has made it much easier to communicate with people who are remote to my office, but part of the same team, allowing us to collaborate effectively.
  • It's free, so any benefit has already outweighed the input!
It is simple to set up and easy to add specific people to specific channels, giving them certain access. It is perfect for communicating with people sat next to you, or in the next building or even county, without the need to open cumbersome email software and trawl through hundreds of unread emails. The document sharing is a really useful tool for sending documents for review and comments and its secure.
I've never had a problem with Slack itself, but any issues I have had are with the setup of specific features or add-ons that are not run by Slack. Even with this, there are support routes through forums, etc online making it easy to address any problems that were there. The contact info seems clear for the Slack guys too though, so I Would imagine it'd be easy to get some feedback or query responses.
The only other alternative for this kind of communication is via email, and Slack just makes specific communications like this, more robust than messaging, but less cumbersome than the email software.
If you talk to people or manage people, and want to free up your time and theirs, use Slack. It is a fantastic communication tool and allows personal, individual, group or whole organization chat groups that can be separated into specific topics. There is a very generous message allowance on the free option, with more again on the paid ones, along with additional features. Big or small organizations, it's great.

Slack Feature Ratings

Task Management
9
Gantt Charts
8
Scheduling
10
Workflow Automation
Not Rated
Mobile Access
10
Search
10
Visual planning tools
9
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
9
Integrates with Outlook
8
Versioning
7
Video files
Not Rated
Audio files
Not Rated
Document collaboration
9
Access control
10
Advanced security features
Not Rated
Integrates with Google Drive
10
Device sync
10