Slack is the only reliable app for workplace comms and collaboration
October 16, 2025

Slack is the only reliable app for workplace comms and collaboration

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We are a Slack-forward company. Most comms run through Slack with a minimal reliance on email (internally). We're able to keep our many working groups centralized and communicate company-wide while being spread out across many locations. We are a fully remote company.

Pros

  • Keeps working groups well organized with a central platform for necessary files
  • Allows teams that aren't centrally localized to effectively communicate
  • Keeps a running history of all communications in one place allowing frequently asked questions to be asked via search

Cons

  • It doesn't make sense that the same keyboard commands that are universally accepted aren't that way in Slack. I should be able to use the same keyboard command to link out a word to an external site or doc that I use everywhere.
  • Sometimes search is unintuitive and poorly organized.
  • It's invaluable to go to market campaigns allowing large working groups to communicate effectively a-sync
  • Working as a global fully remote company, Slack allows the company to stay connected across time zones without missing a beat
There isn't much of a learning curve on Slack. It's easy to use and intuitive.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

There really isn't a better workplace communication app. Especially with teams that are stratified across locations. If you're looking to decrease reliance on email and the constraints of how email systems store data, Slack is the only way to go.

Slack Feature Ratings

Project Management
6.5
Task Management
5
Scheduling
5
Workflow Automation
6
Mobile Access
10
Search
8
Visual planning tools
5
Communication
9.2
Chat
10
Notifications
10
Discussions
10
Surveys
6
Internal knowledgebase
10
File Sharing & Management
7.9
Versioning
8
Video files
8
Audio files
8
Document collaboration
6
Access control
9
Advanced security features
6
Device sync
10

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