Item: Slack
Rating: 9
Author: Verified User

Overall Satisfaction with Slack

Use Cases and Deployment Scope

We use Slack for project management, coordination between teams and divisions, and collaboration on events. The product addresses business problems related to connection resident, hybrid, and remote staff with differing schedules working on similar or cross-divisional projects.

Pros and Cons

Pros

Collaboration
Community
Photo sharing

Cons

Editing can be tricky
Sharing links sometimes will not import
Seeing availability is not always intuitive

Return on Investment

Better collaboration
More positive communication
Better connectivity for remote staff

Usability

Very intuitive interface, easy to use for beginners, and lots of customization options for accessibility and appearance.

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Likelihood to Recommend

Slack is well suited for quick communication between colleagues. This is especially for situations where an email would take too long, or be unnecessarily complicated. Slack is also appropriate for sharing event info or links to longer content (articles, etc.) that the community would appreciate. Slack is inappropriate for longer more complex discussions where you need to refer back to what someone has said.

Slack Feature Ratings

Comments

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Slack for Remote Work