I think Slack is just a lot better than its competitors
October 16, 2025
I think Slack is just a lot better than its competitors
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
Slack is the backbone of our day-to-day communication and collaboration. It centralizes discussions that would otherwise be scattered across email, calls, or multiple tools, and integrates with the systems we rely on to run support, product development, and operations.
Pros
- Asynchronous Collaboration Across Time Zones
- Integrating Workflows from Multiple Tools
- Real-Time Escalation & Incident Management
- Culture & Recognition at Scale
Cons
- Channel Sprawl
- Search Can Be Clunky
- File Management
- Integration Complexity
- Faster Escalations → Improved Customer Satisfaction (CSAT)
- Reduced Meetings → More Productive Time
- Team Culture & Retention
Top, easily
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes
Comments
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