Overall Satisfaction with Smartlook
It is being used by the web services department, of which I head. I like to make design, user experience, and app development decisions based on data, and this product really helps me with that.
- Heatmap.
- Recordings.
- Customer journey.
- None at this moment!
- It helps us help prospective students find what they are looking for on our website.
I think Smartlook is better. It seems to have more features and didn't have any bugs.
Do you think Smartlook delivers good value for the price?
Not sure
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
Yes
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes