Smartlook Review
September 30, 2019

Smartlook Review

Michael Forte | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

It is being used by the web services department, of which I head. I like to make design, user experience, and app development decisions based on data, and this product really helps me with that.
  • Heatmap.
  • Recordings.
  • Customer journey.
  • None at this moment!
  • It helps us help prospective students find what they are looking for on our website.
I think Smartlook is better. It seems to have more features and didn't have any bugs.
No support needed.

Do you think Smartlook delivers good value for the price?

Not sure

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

Yes

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

Smartlook is well suited for the analysis of how people interact with our website.