The best choice to analyze customer behavior
September 30, 2019

The best choice to analyze customer behavior

Mauricio Mesquita, MBA, PSM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

We have been using Smartlook to improve our sales rates according to customer behaviors by analyzing heatmaps, events, and records.
  • Heatmaps.
  • Tracking events.
  • Visitor recording.
  • Nothing that I can think of.
  • Sales have been increasing week by week making simple changes.
Google Analytics doesn't have a recording and heatmap feature. Those make Smartlook really stand out.
Smartlook has been great for any issues we've had, and they are very quick!

Do you think Smartlook delivers good value for the price?

Yes

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

Yes

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

Smartlook is perfect to understand your visitors and customer behaviors.