SmartRecruiters is the best I have worked with in my 20 years in recruitment.
Updated December 20, 2016

SmartRecruiters is the best I have worked with in my 20 years in recruitment.

Liam Ovenden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SmartRecruiters

SmartRecruiters is currently being used across the Australian business of Colliers International. Recruiters and hiring managers are using it extensively. It improves transparency in the recruitment process for hiring managers, makes collaborating on choosing shortlists and communicating post interview much easier, and makes it easy to leverage the networks of our leaders and staff to generate traffic to our careers page and direct referrals.
  • Easy social media sharing leverages the industry networks of our leaders and staff to increase traffic flow to the careers page, which increases direct applicants and referrals.
  • Simple, mobile-friendly and visually attractive user experience for candidates decreases the drop-out rate for direct applicants and has tripled the number of hires we have made via direct applicants to our careers page.
  • Hiring managers can follow the process very easily to understand the quality of applicants, what sources they are coming from, and what stage of the process the recruiter is up to.
  • The candidate search functionality could be improved - it's functional but still basic.
The candidate experience is very contemporary. Applying is easy and fast. Following the progress of your application is transparent, and communicating with the hiring team is easy. The application itself is mobile-enabled, and visually appealing.

Some hiring managers have completely embraced it, including our CEO when we were hiring a new CFO. They love being able to see who has applied, what sources they came from, what the interview notes and ratings are, and understanding what stage in the process the hiring team is up to. They also use the messaging tools to discuss candidates.

Others take a more hands-off approach and allow the hiring team to handle things in their own time, however driving them to use the tool to a basic level, like sharing the job with their professional and social networks, is relatively easy to do.

  • Since transitioning from Taleo to Smart Recruiters, we have now doubled the number of hires made by our hiring team, with no additional headcount in the hiring team itself.
  • The improved candidate experience and enhanced social media sharing capabilities of Smart Recruiters over Taleo have combined to drive more traffic to our careers page, and converted more of those visitors into applicants. We have tripled the number of hires made through careers page direct applicants to 30% of our total hires this year.
SmartRecruiters during the selection process seemed to have a combination of all of the best features of the other systems in one platform. The price was extremely fair, and so the value proposition was far and away the best in the field. Since implementation, we have found the service, responsiveness, and rate of upgrades a quantum leap over the Taleo system we previous used. We have a genuine partnership with SmartRecruiters who are proactive in helping us achieve our aim to be world's best in our talent attraction platform.

SmartRecruiters is very well suited to an organization who is looking to integrate other vendors and create a "straight-through" process utilizing one platform to optimize the time that recruiters can spend speaking with candidates and hiring managers and cut down on double handling and superfluous admin tasks.

It also handles a geographically dispersed organization very well, as the collaboration tools available greatly increase transparency and knowledge sharing.

I would say any professional services organization would find the capability of SmartRecruiters highly beneficial in being able to find, attract and track sought after professionals in talent-short marketplaces.

SmartRecruiters Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts