Smartsheet is my new favorite tool
April 08, 2014

Smartsheet is my new favorite tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction

We ran a pilot with Smartsheet and now adopting it as an enterprise solution. It meets our collaboration use cases with spreadsheets, task management and project management plans, however is more lightweight and easy to use than Sharepoint. It also provides a quick and easy tool to create forms and surveys. Most importantly, it is very intuitive and has a lot of training videos on YouTube, as a result even not very tech savvy people were able to adopt it pretty quickly.
  • Advanced permissions management. I can provide my collaborators with the access to a specific row, and they won't be able to see the rest of the spreadsheet.
  • Variety of templates to quickly start your new project plan, to do list or product catalog.
  • Simultaneous collaboration: Smartsheet highlights who is currently viewing your sheet.
  • Rows can be easily dragged-n-dropped for quick reordering
  • Supported import from MS Project and Excel
  • I would like to be able to see the row or cell my collaborator is working in (like in Google Docs)
  • I would like to be able to create macros in Smartsheet
  • Visible employee efficiency increase during large releases. It really helped to maintain the project plan up to date (as much as a tool can help), and it empowered project managers to quickly address issues impacting the critical path.
  • We are still in the assessment mode, but the results from the pilot were very promising for internal customer satisfaction. Users reported that it was much easier for them to collaborate, saved time and improved visibility within their teams.
Google Drive didn't provide a sophisticated project management tool, although spreadsheet experience is quite similar.
I believe this product adds value to my day-to-day work, it is all about collaboration when you work in a global company.
It worked best for me as an online project management tool, mostly because Smartsheet doesn't require the license for people to view/edit the sheets. In the past we've had to provide MS Project license to all users who needed to view the release or implementation plans, otherwise we would have to export these plans in Excel every time when updates were made for those without license. With Smartsheet I can just share the url and that's it. I can also prompt people to update their status from the specific item that needs to be updated. What's most important: everyone knows where the latest version of the project plan lives. In the past one of the release managers would send an email saying she is working on the doc and asking other managers not to update it. The updated project was scheduled to be sent out to our stakeholders on a weekly basis, as it has been too hard to merge all the changes on a daily basis.
Smartsheet is probably less useful, when you need to do a comprehensive data analysis with pivot tables and especially if you have the macro you like to apply. That's where Excel is still a better option. Though these types of documents are rarely of a collaborative nature.

Evaluation and Selection

  • Product Features
  • Product Usability
We were looking for a truly collaborative tool for task and project management, and Smartsheet perfectly fir our requirements.
I think our evaluation was really comprehensive.