Smartsheet is a great tool for team collaboration!
August 15, 2018

Smartsheet is a great tool for team collaboration!

Alicia Vallarta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

I work for a holding company which works with restaurant franchisees both domestically and abroad. Naturally, our international team is spread around the globe, so in order to share information and documents fluidly, we need a web-based system to be able to do so. Smartsheet is one of the many tools we use to do that. As the sole franchise paralegal for the international team, I utilize Smartsheet in conjunction with our international operations personnel located abroad to keep track of our current franchisees, prospective franchisees, development schedules, etc. I love that we can all work in the system at the same time and receive real-time updates from coworkers anywhere in the world. It's a great tool for us, and I highly recommend it!

Pros

  • Provide real-time updates
  • Allow multiple users to view and edit simultaneously
  • Simple, easy-to-use interface
  • Document security

Cons

  • I haven't come across any cons, personally, in my use of this system
  • Allowed teams to work seamlessly from anywhere in the world
  • Provides one place for everyone to track and maintain progress on certain projects
  • Simple project visibility for all team members
The only scenario where I wouldn't recommend using Smartsheet would be if you want to lock a document for editing by anyone other than yourself. While it does allow you to choose who has access, the whole point of the system (in my opinion) is to allow for document collaboration. Any situation wherein you would use a spreadsheet to keep track of anything you'd share internally is a situation I'd recommend Smartsheet for.

Smartsheet Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
10
Integration with accounting software
Not Rated

Comments

More Reviews of Smartsheet