Overall Satisfaction with SoGoSurvey
We use SoGoSurvey yearly for our annual customer surveys. We were looking for an easy-to-use, adaptable, easy-to-interact-with survey tool to gather feedback from our customers. It's purely initiated and used by our marketing department, but we get insights and data from our customers to help us to continuously develop.
- Surveys are easy to create and launch with a very intuitive interface
- Great support
- Large variety of questions and formats
- It would be the cost. As we are a small company and conduct only one yearly customer survey, we're obliged to go for a pro plan for two months and then cancel the account. Then repeat this process every year.
- As we use SoGoSurvey for a yearly customer survey, we get invaluable feedback from our customers to continuously evolve and improve our services.
I've used several other survey tools, but for this specific case, I needed a somewhat more sophisticated tool for a specific and larger customer survey with several options. Also the survey needed to be company branded so customers really felt it came from us.
Do you think Sogolytics delivers good value for the price?
Yes
Are you happy with Sogolytics's feature set?
Yes
Did Sogolytics live up to sales and marketing promises?
Yes
Did implementation of Sogolytics go as expected?
Yes
Would you buy Sogolytics again?
Yes