Overall Satisfaction with SolarWinds Network Performance Monitor
We use SolarWinds Network Performance Monitor to monitor our network and also to monitor our customers' networks. We have NOC views for each particular customer - each one with especial requests or features.
- Easy to deploy customized views with a very good look and feel.
- Easy to install and to expand.
- The limitation on group usage. If we get more than 3000 groups the web experience is terrible.
- There are still a great number of additional applications to some tasks not available on the GUI.
- NPM should monitor its own infrastructure.
- Licensing! I have more than 2 dozen servers with 17 pollers. Its a mess have to licence one by one.
SolarWinds NPM Feature Ratings
Using SolarWinds Network Performance Monitor
SolarWinds Network Performance Monitor Support
It takes too long before the initial response, asking for the diagnostics. Even when the diagnostics are sent with the opening of the case.
Kept well informed
Support cares about my success
Need to explain problems multiple times
Slow Initial Response