Solarwinds RMM: Good Monitoring Product
August 31, 2018

Solarwinds RMM: Good Monitoring Product

Tyler Despain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Remote Monitoring & Management

We used SolarWinds Remote Monitoring & Management to remotely monitor client workstations. We could apply antivirus, check event logs, and push out windows updates.
  • Reliable
  • Robust
  • Adaptable
  • Hard to use.
  • User management can be confusing and buggy.
  • Remote connection tools didn't always work.
  • Billing can be hard to figure out.
  • Helped provide clients with more options
  • Gave us another revenue stream
  • Allowed us to easier manage systems
I haven't uaed any other remote monitoring software. RMM was the only one at the company we used.
It is well suited for IT departments that need to remotely manage and monitor 50+ machines. It is not suited for small operations or small companies.