Strong capabilities and easy day to day administration.
June 01, 2018

Strong capabilities and easy day to day administration.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sophos Endpoint Protection

Sophos is being used across our entire organization. As we have distributed locations, having Sophos cloud helps us both deploy easily but also makes day to day management and remediation simpler. We were looking for a tool that was meaningful in the sense of security but also simple to manage and having a fast learning curve. Another benefit for us is that it has been easy to add capabilities such as protection against ransomware and more.

Pros

  • Cloud dashboard has easy UI and the product is generally easy to manage. The capabilities are strong, so we don't have to compromise between usability and features.
  • We've been happy with the detection capabilities and feel generally well protected.
  • The pricing has been fairly aggressive, which is welcome in a midsize organization.
  • Alerts are meaningful, making it easy for us to act and re-mediate issues.
  • The MacOS client has been just as strong as the Windows client.

Cons

  • We have to create new users in the access management part but Sophos also creates a new user based on every windows login. It'd be preferable if the system could automatically reconcile the user accounts.
  • Special care needs to be used when planning when the client scans/updates, as this sometimes can be felt by the end-users.
  • Would prefer if they didn't sell core security products separately, but included them all in one platform.
  • Sophos Endpoint Protection has enabled us to reach our compliance objective in regards to Anti-virus/Anti-malware.
  • We have been able to decrease our internal time spent administrating our security portfolio with 60% due to faster work flows and better reporting.
  • Pricing was aggressive, 40% below our previous security vendor. Enabling us to reduce both our upfront investment and man-hours.
Sophos had the most mature cloud solution, mixing good work flows with strong capabilities. While many of the endpoint protection solution are very comparable when on-premise, it has been our experience that the cloud solutions can differ widely in terms of capabilities and functionality. We ended up selecting Sophos both due to superior management but also due to a very competitive price point. In all fairness it should be said that all vendors were quite aggressive in terms of pricing and willing to reduce quite heavily from the list price.
Sophos Endpoint Protection is great for smaller and midsize companies. It offers well-rounded protection capabilities while also being user-friendly enough that small and medium companies can easily adopt and maintain it while offering a great overview of your devices. For larger enterprises, integrating with a directory seems to be essential to allow for reconciliation of user accounts.

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