Effective Security Tool, by Effective Security People
Updated June 22, 2020

Effective Security Tool, by Effective Security People

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sophos Secure Email Gateways

As a company that provides software to hospitals and other medical facilities, security is extremely important to us. We use the Sophos Secure Email Gateways to filter all mail going to and from our organization. It is used to reduce spam, phishing attacks, and other annoying or malicious behavior in our organization. We use this across our entire organization in conjunction with Google G Suite software, including Gmail.

Pros

  • Filters spam emails and keeps our inboxes clean, even keeps our spam folders in Gmail clear.
  • Filters phishing emails that can be dangerous to our team's security.

Cons

  • Sometimes it will filter emails that are not spam, and should not be considered spam.
  • I have seen systems that handle mislabeled spam email better, in how they can be accessed by the end user.
  • We have eliminated most questionable email with the Sophos Secure Email Gateways.
  • Our team can trust that emails are filtered effectively.
My experience is mostly with Google's G-Suite spam filtering and, as an end user, a different spam filtering group (which I cannot remember at this time). Sophos Secure Email Gateways seems to be much better at keeping things out of my inbox than either of the other solutions. The only thing I didn't like was how the end user accesses their spam folder, Sophos requires an admin to release these.
I have always found the answers I have needed in the documentation or online, and have not needed to contact Sophos Secure Email Gateways' support team. This, I think, bodes well for how their software is easy to use and has good documentation when you cannot find what you need in the basic interface.

Do you think Sophos Email delivers good value for the price?

Yes

Are you happy with Sophos Email's feature set?

Yes

Did Sophos Email live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sophos Email go as expected?

I wasn't involved with the implementation phase

Would you buy Sophos Email again?

Yes

Overall, we chose and continue to use Sophos Secure Email Gateways due to its effectiveness. I would recommend that existing Sophos users add this as an option in their account, as it is easy to manage for existing users. But, any IT pro who is looking for solid email security, this is a good product to use.

Sophos Email Feature Ratings

Anti-malware
10
Customizability
8
Data Loss Protection
Not Rated
Threat Detection
Not Rated
Sandboxing
Not Rated
End-to-End Encryption
Not Rated
Management Tools
9

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