Thoughts from sales
July 11, 2022

Thoughts from sales

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

Our company works with base + OTE commission. Therefore, we use Spiff to monitor our sales against our quota monthly, make sure that all sales are counted towards the correct commission rate, and understand where we are in terms of OTE against our annual quota. Our previous software to do this monitoring was not convincing to our management, and it is true that the information is displayed very clearly in Spiff in terms of sales, percentage of commission, commission total, etc. Something I did miss in this program is to have a 'profile' site where I can see my annual quota, my actual rate for each sale, etc... (this might already exist but I can't find it!!).
  • Very clear display of the commission fees per sale
  • Intuitive interface if I want to find some data in particular
  • Ability to see my sales per line contract, and not per TCV
  • Profile page to display my information (annual quota, % rate, etc)
  • Filter to search sales in particular
  • Distinction between new business rates and renewal rates not always clear
  • Quick updates which translates into optimised information display
  • Quicker turnaround to access our salary information
  • Clear information which decreased one-off communications with the compensation team
Because I believe there is some room for improvement when it comes to displaying of rep information.
I definitely feel like the system has increased visibility into how to commission calculations are made, trust that calculations are made accurately. Therefore, there is indeed better alignment and collaboration across teams, and the communications between the sales team and the compensation team have been optimized and continue to run more smoothly than before.
Company decision - but I agree

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Last week, I was hesitating about what my percentage rate was for my OTE, and I logged into Spiff as I assumed that I would be able to find this information on the platform. I struggled a little bit, as there is no profile page where I can actually check what the rate is for myself. I had to physically access my sales, where you can see the total of sales per line, percentage, and amount. I believe a profile page would be helpful in order to clearly access my information.

Salesforce Spiff Feature Ratings

Sales compensation dashboards & forecasting
Incentive modeling