Great platform
May 01, 2024
Great platform
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiff
Spiff is our central hub for tracking OTE and performance-based incentives. So on a monthly basis, our compensation team publishes our expected OTE and other incentives and we are able to review them right away within the Spiff platform. It is super convenient for me as I am also able to raise a ticket right within Spiff in case I have questions or clarifications on the published earnings statement.
- Being a central hub for anything OTE/incentive-related matters
- Built-in support ticketing system
- I am able to access historical reports of past incentives
- The interface is a bit too plain
- Can be slow to load sometimes
- UI can be improved
- Ease of use
- Single place for everything comp-related
- Saves users a lot of time
Being a single-place for everything comp related, I can jump into Spiff and review the statements published by my compensation team. Should there be any issues or concerns, I can raise a ticket directly from the Spiff platform. This goes directly to the admins and for them I suppose, having everything in one place also allows them to respond right away. This for me helps in demonstating transparency.
I have only tried the manual way of receiving statements via email with the actual report being attached as an Excel file. This makes it hard to track and raise questions if there are concerns with the statement. Having to submit a query via email is also too clunky and too time consuming.
Do you think Salesforce Spiff delivers good value for the price?
Not sure
Are you happy with Salesforce Spiff's feature set?
Yes
Did Salesforce Spiff live up to sales and marketing promises?
Yes
Did implementation of Salesforce Spiff go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Spiff again?
Yes