Item: Spiff
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We utilize it to see how we will get paid out based on each month's performance. It's Crucial to understand where we are in terms of OTE. The best part of Spiff team versus other vendors is the availability to access assistance when we are not finding the results we need.

Pros and Cons

Easy to use
Lays out payment in great detail
GreatUX

I think how organizations use it to really be an intuitive system
Not sure if customization is available, but maybe that would help

Return on Investment

It helped us move away from Spreadsheets
It shows us what we are getting paid out in a more timely manner

Usability

It’s simple and direct and doesn’t confuse the user from the endpoint. I personally like it because it’s welcoming to use and provides just what we need without adding any confusion to the mix. Additionally this usability and their understanding of how sales teams use the product is an added bonus. I welcome to see what improvements they might make to the tool.

Trust in the Compensation Process

Before, I really had no idea how or what this process looked like and prior to this that's not something we really had. Now this helps the entire organization have better insights into this process. So yes it definitely creates a better trust system and best of all any mistakes are easy to identify and correct.

Key Insights

Do you think Spiff delivers good value for the price?

Yes

Are you happy with Spiff's feature set?

Yes

Did Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Spiff again?

Yes

Other Software Used

Salesforce CMS, Atlassian Confluence, Pingboard

Likelihood to Recommend

It’s simple to use and works with what we need it for. Moving away from chaotic spreadsheets and manual processes has been such a relief. It also allows us to get better insights into our compensation cycle and ensure that any mistakes are ironed out in a timely manner. It’s highly efficient.

Easy to use tool that’s been a blessing for our organization.

Overall Satisfaction with Spiff