Easy to use tool that’s been a blessing for our organization.
April 24, 2024

Easy to use tool that’s been a blessing for our organization.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

We utilize it to see how we will get paid out based on each month's performance. It's Crucial to understand where we are in terms of OTE. The best part of Spiff team versus other vendors is the availability to access assistance when we are not finding the results we need.

Pros

  • Easy to use
  • Lays out payment in great detail
  • GreatUX

Cons

  • I think how organizations use it to really be an intuitive system
  • Not sure if customization is available, but maybe that would help
  • It helped us move away from Spreadsheets
  • It shows us what we are getting paid out in a more timely manner
It’s simple and direct and doesn’t confuse the user from the endpoint. I personally like it because it’s welcoming to use and provides just what we need without adding any confusion to the mix. Additionally this usability and their understanding of how sales teams use the product is an added bonus. I welcome to see what improvements they might make to the tool.

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

It’s simple to use and works with what we need it for. Moving away from chaotic spreadsheets and manual processes has been such a relief. It also allows us to get better insights into our compensation cycle and ensure that any mistakes are ironed out in a timely manner. It’s highly efficient.

Salesforce Spiff Feature Ratings

Sales ICM
6.6
Sales compensation plan creation
9
Complex sales crediting
5
Sales compensation process automation
5
Incentive auditing/regulation compliance
8
Sales compensation dashboards & forecasting
9
Incentive modeling
6
Agile incentive strategy
6
ICM mobile visibility
5

Comments

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