Holistic view of the Social Media Research
May 03, 2022
Holistic view of the Social Media Research
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Visual Insights
- Product Experience Insights
- Location Experience Insights
- Benchmarking Insights
Overall Satisfaction with Sprinklr Modern Research
We use Sprinklr to know patient needs, patient challenges and expectations from the pharma companies. We try to address all the concerns of the patients through our research. Marketing challenges, campaign research, and brand visibility are measured on a regular basis to know how we stand in the pharma space.
- Insights generation.
- Benchmarking.
- Online response management.
- Search queries.
- Identifying the topics.
- Data pull.
- Improved insights.
- crisis management.
- Competition benchmarking.
Do you think Sprinklr Insights delivers good value for the price?
Yes
Are you happy with Sprinklr Insights's feature set?
Yes
Did Sprinklr Insights live up to sales and marketing promises?
Yes
Did implementation of Sprinklr Insights go as expected?
Yes
Would you buy Sprinklr Insights again?
Yes
The ability to create, visualise, and analyse the effects of digital advertising and social media marketing initiatives has been a highlight for me. Customer service was a breeze to work with, and it helped me to be more productive. It maintains note of every interaction. It can not only track when other people are talking about you on social media, but it can also report on your own social media statistics and stats, which is invaluable.