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Reasons Why I Love Sprout Social!
October 28, 2013

Reasons Why I Love Sprout Social!

Ashley Rudolph | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction

  • I find Sprout Social's Keyword tracking tool particularly useful. It helps me communicate with others who are talking about our brand.
  • I love Sprout Social's social media reports. They are visually appealing and easy to digest. I also love the option to download our data into excel for use in our own internal social media dashboard.
  • Sometimes the program loads a little slow, which makes it hard for me to jump right into my work.
  • The prorgram definitely increased efficiency. We were using Hootsuite prior to Sprout and it just didn't have the same functionality.
  • The program allows us to measure our performance on social more easily and effectively as well.
The program is easy to use (anyone can be trained to use it), the price is well within our budget, and it has all of the features we were looking for.
I'd ask what platform they're using now, what their budget is, what features were most important to them when selecting an SM dashboard, how many team members will be using the platform, if they're tracking brand keywords and how, how often they interact on social media, and if they're tracking social media analytics.