Great platform for document management
November 19, 2024

Great platform for document management

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

SmartSearch (legacy)

Overall Satisfaction with Square 9 Softworks

I use Square 9 Softworks to capture and store documents as well as processing of incoming payments. I am able to organize information in the most useful way for my purposes. I can also edit, create notations, download, print or forward documents to colleagues. I find it most helpful for managing accounts receivable documents.

Pros

  • Identifying file types
  • Organizing data
  • automated processes
  • deletion of documents past date

Cons

  • Customized shortcuts
  • Less clicks to perform tasks
  • Time saved
  • Ease of access for older documents
  • Secure storage of data
  • Automation of tasks
Unfortunately I am not aware of any specific methods our company has used to quantify the time saved by using Square 9 Softworks for document management, but this is a good idea to do as I am certain results would show a positive impact on efficiency, organization and time saved searching archives.
I have used Square 9 Softworks to automate the delivery of accounts receivable information, which is then organized by type of payment. It securely stores client information that can be called upon easily at any time. Its helpful for reissuing receipts, and creating processes for staff to follow. This has helped me stay on top of orders with ease, ensuring all necessary info is captured.
I like the Square 9 Softworks platform because it is simple to use and visually simple.

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Square 9 Softworks go as expected?

I wasn't involved with the implementation phase

Would you buy Square 9 Softworks again?

Yes

Square 9 Softworks is well-suited for our needs in capturing important data, historical records and incoming payments. For example, I am able to use filters to pin point documentation I am looking for very quickly and efficiently using dates, key words or file type. It is less likely to be used for Human Resources purposes such as recruiting and staff records.

Comments

  • Nick Fugaro | TrustRadius Reviewer
    Thanks for your review! We are glad to hear our platform has automated your Accounts Receivables. Thank you for being a Square 9 customer.

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