Squarespace: Making the Novice Look Professional
November 30, 2018

Squarespace: Making the Novice Look Professional

Nathan Meehan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Squarespace

We use Squarespace for our website and email hosting. We selected it to replace our GoDaddy/Microsoft Exchange-based email and web hosting. We needed a solution that was inexpensive and easy to update. The GoDaddy site was a Wordpress site and, unlike Squarespace, requires a higher level web design experience. We are a small company and needed to be easily able to modify/update our website and also make it look professional. Squarespace does both.

Pros

  • Flexible: Squarespace allows me to quickly and easily make changes to our website.
  • Professional: I am not a web design professional. Squarespace helps me makes my site look professional.
  • Inexpensive: Squarespace's price point is great for a small company that needs to maximize our use of every dollar.
  • Integration: Squarespace integrates well with other services (such as LinkedIn) and helps me do my job.
  • Responsive: Squarespace has a lot of tutorials and help available on the web. They were also quick to respond if I had questions or problems.

Cons

  • Interface: Sometimes I have problems with their interface not saving or working correctly. For example, the photo editor tool sometimes locks up and crashes causing me to lose work.
  • Picture Integration: Sometimes it is unclear how to manipulate cropping and sizing of pictures so they look right on the website.
  • Presentation: Our Squarespace-based site is cleaner and smoother than our old site. This is a positive.
  • Responsiveness: We can quickly build, add, and edit pages. Reducing our workload. This is also a positive.
The only competitor that I have used instead of Squarespace is GoDaddy (Hosting), Microsoft Exchange (EMail), and Wordpress (Design). Godaddy provided good customer service, but I found their system dated and unreliable. Squarespace's integration with G-suite is great; my Exchange platform was unreliable. Wordpress was also complex, and Squarespace was simpler. For a less experienced user, Squarespace was the way to go.
Squarespace is well suited for small companies trying to control their own information. They help you learn how to design your own site and make it look professional; great for the novice user. I can imagine as a company grows larger and requires more from their website, that it may become a bit more cumbersome to use.

Squarespace Feature Ratings

WYSIWYG editor
9
Code quality / cleanliness
9
Admin section
10
Page templates
10
Library of website themes
9
Mobile optimization / responsive design
9
Publishing workflow
10
Form generator
9
Content taxonomy
9
SEO support
8
Bulk management
Not Rated
Availability / breadth of extensions
8
Community / comment management
Not Rated
API
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions
10

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