Sugar Cell Review
December 17, 2019
Sugar Cell Review
Score 7 out of 10
Vetted Review
Verified User
Software Version
Sugar Enterprise
Overall Satisfaction with Sugar Sell (SugarCRM)
My consulting company has implemented SugarCRM as a resource in multiple client organizations. It is used by numerous departments including sales, vendor management, and others. It is used as a tool to consolidate and clearly view information on clients and their needs within the company. It addresses the need to have client information (business details, point of contact, location) located in a simple, easy interface.
- Great user-interface and visualization.
- Easy set-up for SSO which aligns with IT policy.
- Less features than other CRM products.
- Mobile application can be cumbersome.
- Lower cost product allows for still good and competent customer relationship management.
- Created a consolidated place for leads that sales team can pick up on.