SurveyMonkey, useful and easy to use
April 18, 2013
SurveyMonkey, useful and easy to use
Score 8 out of 10
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Overall Satisfaction
- Easy to add questions of all different types, including multiple choice and rating scales.
- Very easy to rearrange survey on the fly, moving questions around in order to optimize survey for drop offs.
- Multiple options available to capture and analyze results.
- Rating scale questions can sometimes be cumbersome to set up, especially when requiring rating each available choice in order from 1-5.
- Easy to implement fast surveys on the fly, for quick measurement from customer base. I have added survey links to email blasts to current customers and had feedback along with results from the eblast, adding to the detail of feedback I can get from one campaign.
- Post training session surveys help our trainers to fine tune their content for future sessions.