Survey Monkey Review
October 02, 2015

Survey Monkey Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurveyMonkey

Being used mostly by the marketing department but it is useful in all aspects, and makes it easy to categorize and gather research.
  • create surveys
  • reorganize info
  • create graphs
  • Hard to set up sometimes
  • better customer service
  • better organization
Survey monkey is easier to use but excel is more in depth
  • Employee Surveys
  • Customer Surveys
  • Research Studies
Good for company wide emails, but I would say in some situations not in depth enough.

SurveyMonkey Feature Ratings

Survey templates
6
Themes
8
Custom logo/branding
6
Changes to live survey
6
Question design help
7
Multiple question types
8
Survey logic flexibility
7
Response tracking
6
Data export
8
Standard reports
7
Custom reports
5
Analytics
7
Vendor-offered crowdsourcing
7
Respondent restrictions
8
Access controls
7
Compliance
5