Bananas for Survey Monkey
March 06, 2018

Bananas for Survey Monkey

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey

In my previous company I used it primarily for meetings, especially for meetings with those that were new and we were still trying to gather the direction they should be going. After each meeting a survey was sent to out to all participants with a time line to complete. Questions asked were around the topics discussed, the length of time on each topic, the length of time for the meeting, the occurrence of it, and open ended questions were the best. They changed each time depending on the meeting, but it allowed participants to give suggestions of what you thought would be best. Now, at my current company, we use them for career fairs and to measure our ROI for each attendance, to identify strengths and weaknesses at each event so that we know whether we should return or not.


  • It really allows you to be able to manipulate it as you please to meet your needs.
  • The interface is extremely clean and easy to understand. It doesn't take an expert or advanced person to be able to create the surveys or take them.
  • I LOVE THE REMINDERS YOU CAN SET UP! If there was a deadline that I needed to complete the survey by I would get an automated email reminding me of it. Which personally I thought was pretty neat.


  • I have only created maybe two surveys, but when I did I didn't see much to be able to get the format to look a little nicer. It was very simple as I previously mentioned, which is great sometimes! However, it would be neat to be able to make the survey look a tad bit fancier depending on who will be receiving the surveys. Other than that, I do not have too much experience to be able to say anything that is negative or could improve.
  • In my previous comments I mentioned that we measure our ROI for career fairs and outreach events we attend. They are extremely expensive so being able to have tangible data to reflect back on helps our team to be able to budget accordingly each quarter to know whether or not we should attend those events again.
Honestly, they were pretty similar from the users perspective. I didn't see too much of a difference, which might have been different if I was more than a basic user.
I feel that being able to measure your return on events has been the most instrumental for us with this tool. You are able to save the responses for a pretty decent amount of time to go back and look at it. I don't see it being very helpful though in groups where analytics won't be looked at it and/or where nothing is done with the analytics this tool can provide.

SurveyMonkey Feature Ratings

Survey templates
Custom logo/branding
Changes to live survey
Not Rated
Question design help
Multiple question types
Survey logic flexibility
Response tracking
Data export
Standard reports
Custom reports
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
Not Rated
Not Rated


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