Surveys with Survey Monkey
January 08, 2018

Surveys with Survey Monkey

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey

Surveymonkey was used for internal evaluations. The surveys were analyzed to make research management improvements. The option of anonymity allowed us to receive additional comments for improvements. The free version was used and it allowed us basic data analysis. Exporting the data however was not free. We had to convert it to PDF for sharing purposes.
  • Easy to create an account and set up your survey
  • Provides options for survey responses
  • Easy to share survey for responses via emails
  • Anonymous responses can be collected
  • Free version works well for basic creating survey, collection of data and analysis
  • You can track the progress of the survey
  • Exporting data in the free version
  • Does not allow collaborations
  • Questionnaire is limited to 10 questions
  • Insights on employee satisfaction recorded
  • Concerns may not be raised face to face but anonymous survey helped to raise them
  • Employer review attained
I especially like the advantage of Google Forms with collaborations on the survey. You can add as many questions as you want. SurveyMonkey's help features are although easier to use. SurveyMonkey itself is also easier to use. Google Forms is a little more cumbersome to work with. SurveyMonkey, on the other hand, has a great interface.
Surveymonkey is best for quick short surveys. It does provide you the option of additional comments. You may have to check the paid versions for longer research type surveys which have a lot more than 10 questions. You don't have to analyze the data. Surveymonkey does it for you and you can dig in deeper for some more details. Progress tracking is also a great feature. You don't have a survey closing date option.

SurveyMonkey Feature Ratings

Survey templates
5
Themes
5
Custom logo/branding
Not Rated
Changes to live survey
Not Rated
Question design help
6
Multiple question types
8
Survey logic flexibility
5
Response tracking
10
Data export
1
Standard reports
3
Custom reports
Not Rated
Analytics
5
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
10
Access controls
10
Compliance
10